Telesales Executive

Reed Specialist Recruitment; Stockholms kommun; On-site; SEK 421,000 - 461,000; Full time

Benefits offered by this job

Bonus potential £3,000+

Career progression

Job summary

Reed Specialist Recruitment is partnering with a leading automotive parts distributor to recruit a driven Telesales Executive. You will build relationships, drive order growth and deliver exceptional service in a fast-paced commercial environment.

In this full-time role, you’ll manage inbound enquiries, identify upsell opportunities, and work to achieve personal sales targets, all while maintaining accurate records and delivering a first-class customer experience.

Qualifications

• Previous telesales, internal sales, trade counter or customer service experience.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and relationship-building skills.
• Strong commercial awareness and customer focus.
• A proactive and positive attitude.
• Good IT skills and experience using sales or order management systems.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Achieving individual sales and KPI targets
• Managing inbound customer enquiries and processing orders
• Identifying upselling and cross-selling opportunities
• Building and maintaining strong customer relationships over the telephone and in person
• Providing expert product advice and solutions
• Supporting customers throughout the sales process to ensure an exceptional experience
• Recording and reporting sales opportunities and customer feedback
• Working collaboratively with colleagues to achieve team objectives
• Maintaining accurate customer records and ensuring compliance with company procedures
• Resolving customer queries and complaints professionally and efficiently
• Sourcing products and liaising with suppliers where required

Skills

Telesales experience

Customer service

Communication skills

Relationship building

Commercial awareness

Proactive attitude

IT systems (order management)

Teamwork

Tools

Sales/order management systems

Job description

Telesales Executive

Full-Time | Competitive Salary + Bonus | Excellent Career Progression

Salary: £31,900 basic + realistic OTE of £34,900+

Hours: Monday to Friday, 8:00am - 5:00pm, plus 1 in 4 Saturdays (8:00am - 1:00pm)

At Reed, we're delighted to be partnering with a leading automotive parts distribution business to recruit an ambitious and customer-focused Telesales Executive. This is an excellent opportunity for a sales professional who enjoys building relationships, exceeding targets and delivering exceptional customer service within a fast-paced commercial environment.

The Role

As a Telesales Executive, you will play a key role in driving sales growth by developing customer relationships, identifying opportunities and delivering outstanding service.

Key responsibilities include:

• Achieving individual sales and KPI targets
• Managing inbound customer enquiries and processing orders
• Identifying upselling and cross-selling opportunities
• Building and maintaining strong customer relationships over the telephone and in person
• Providing expert product advice and solutions
• Supporting customers throughout the sales process to ensure an exceptional experience
• Recording and reporting sales opportunities and customer feedback
• Working collaboratively with colleagues to achieve team objectives
• Maintaining accurate customer records and ensuring compliance with company procedures
• Resolving customer queries and complaints professionally and efficiently
• Sourcing products and liaising with suppliers where required

About You

We are keen to speak with candidates who have:

• Previous telesales, internal sales, trade counter or customer service experience
• A proven track record of meeting or exceeding sales targets
• Excellent communication and relationship-building skills
• Strong commercial awareness and customer focus
• A proactive and positive attitude
• Good IT skills and experience using sales or order management systems
• The ability to work effectively both independently and as part of a team

What's on Offer?

• Competitive basic salary of £31,900
• Bonus potential of £3,000+
• Long-term career development opportunities
• Supportive and collaborative team environment
• Ongoing training and professional development
• The chance to join a successful and growing business