Technical Support Engineer

ABB; Malmö kommun; On-site; SEK 550,000 - 700,000; Full time

Job summary

ABB söker en erfaren Technical Support Engineer i Malmö som stödjer ABB Ability System 800xA och relaterade automationsplattformar. Rollen kräver stark problemlösningsförmåga och förmåga att arbeta nära kunder och interna team.

Du kommer att hantera komplexa tekniska utmaningar i hela systemets livscykel och samarbeta med projektteam, serviceingenjörer och produktledning. Goda kunskaper i svenska och engelska är obligatoriska, liksom vilja att resa till kundplatser vid behov.

Qualifications

• Erfarenhet av processtyrning, systemtjänst eller underhåll/commissioning krävs.
• Kunskap om 800xA/800M och Siemens/kommunikationsstandarder är meriterande.
• Flytande svenska och engelska i tal och skrift är ett krav.

Responsibilities

• Supportera ABB:s DCS-system ABB Ability System 800xA och Automation Extended med fokus på kontroll, I/O och kommunikation.
• Diagnostisera och felsöka tekniska problem, analysera loggfiler och fjärrdiagnostik.
• Samarbeta med tvärfunktionella team och bidra till produktstöd och tekniska-guider.

Skills

Process automation

System service

Maintenance

Commissioning

Swedish language

English language

Education

Teknisk utbildning

Tools

Microsoft platforms

Virtualization

Job description

På ABB hjälper vi industrier att bli mer resurseffektiva och renare - och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Denna position rapporterar till: Technical Support Manager

Your Role and Responsibilities

As a Technical Support Engineer, you will take on a central role supporting ABB's automation platforms used across the Energy, Process and Marine sectors. Your expertise will help keep mission‑critical systems running reliably and efficiently, and you will be a key technical partner to teams across ABB's global organization.

In your role, you will handle complex technical challenges across the full system lifecycle from design and testing to installation, commissioning and long‑term operation. Your work will involve close day‑to‑day collaboration with local project teams, service engineers, specialists, Product Management and R&D. You will also interact directly with customers, giving you a firsthand understanding of how your work supports real industrial operations.

This is a role for someone who enjoys understanding how things work, finding the root cause of problems and working with others to find solutions. The team is located in Malmö, Sweden.

In this role, you will:

• Support ABB's front-end organizations in using ABB's DCS systems ABB Ability™ System 800xA and Automation Extended evolution with focus on Control, I/O & Communication.
• Diagnose and troubleshoot technical issues, including evaluating problem descriptions, analyzing log files, performing remote diagnostics and reproducing issues in lab.
• Collaborate with cross‑functional teams, including Product Management, Product Development, and ABB front‑end organizations, to address complex technical issues and improve products.
• Contribute to product supportability by helping shape diagnostic tools, logging mechanisms and technical guides.
• Visit customer sites occasionally to help troubleshoot complex issues or perform system health checks.
• Keep your knowledge up to date, join technical discussions and influence how we work with the flexibility to plan your own day.

Your Background

We believe you'll thrive in this role if you enjoy technical problem‑solving and want to contribute to a supportive team environment. You likely have:

• Experience in process automation, system service, maintenance or commissioning or a related technical education.
• Knowledge of System 800xA, AC 800M, S800 I/O and Select I/O and technologies like Microsoft platforms, virtualization.
• Knowledge of Ethernet‑based communication and Industrial protocols such as OPC UA, MMS, PROFINET, PROFIBUS and Modbus TCP.
• Curiosity and a willingness to learn new tools and technologies over time.
• A collaborative mindset and the ability to take responsibility for your work.
• Fluency in Swedish and English, both written and spoken.

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.