Technical Sales Engineer - Workshop Services (Sundsvall)

Valmet AB; Sundsvalls kommun; On-site; SEK 550,000 - 850,000; Full time

Job summary

Valmet AB in Sundsvall is seeking a Product Sales Manager for Workshop Services to lead quotations and sales of repair services performed at our Sundsvall site, working closely with the local service workshop, customers, and cross-functional teams.

You will coordinate with service workshop, production, and customers on scope, schedules, and updates, create service orders in the ERP, and ensure a smooth customer experience through proactive technical sales support and problem solving.

Qualifications

• Experience from service workshops, technical support, customer service, or similar roles.
• Mechanical engineering background and ability to read technical drawings.
• Fluency in English and Swedish.
• Experience with Microsoft Office and ERP systems (LN is a plus).
• You hold a B driving license.

Responsibilities

• You prepare quotations for repair and workshop services performed at our Sundsvall site, based on customer requirements, commercial terms, and production lead times.
• You act as the technical sales contact for customers and sales teams regarding local workshop services.
• You coordinate closely with the service workshop in Sundsvall, production, and customers on scope, schedules, and updates throughout the sales process.
• You create service orders and follow up cases in the ERP system.
• You work cross-functionally to resolve order-related issues and ensure a smooth customer experience.

Skills

Service workshop experience

Technical support

Customer service

Engineering background

Reading technical drawings

MS Office

ERP systems

LN ERP

B driving license

English language

Swedish language

Tools

LN ERP

Job description

Valmet AB in Sundsvall is seeking a Product Sales Manager for Workshop Services to lead quotations and sales of repair services performed at our Sundsvall site, working closely with the local service workshop, customers, and cross-functional teams.

You will coordinate with service workshop, production, and customers on scope, schedules, and updates, create service orders in the ERP, and ensure a smooth customer experience through proactive technical sales support and problem solving.