Team Manager to CRM Application Development team | SEB Kort Group, Solna

SEB; Solna kommun; On-site; SEK 80,000 - 100,000; Full time

Benefits offered by this job

Opportunity to lead a cross-border engineering team

Influence over engineering practices

Leadership role in major organizational change

Job summary

SEB in Sweden is seeking a manager for their CRM Application Development team to oversee critical transformations in corporate payment technologies. This role requires leadership of a cross-border team while ensuring robust IT asset management and embracing modern engineering practices.

The ideal candidate will possess strong leadership skills, experience with Microsoft Dynamics 365, and the ability to navigate change effectively. The position offers a unique opportunity to influence engineering practices and contribute to SEB's integration journey.

Qualifications

• Experience leading through change and ambiguity.
• Strong stakeholder management skills to build trust across boundaries.
• Solid technical understanding with a business-oriented mindset.
• Experience with CRM applications, specifically Microsoft Dynamics 365 is a strong plus.
• Ability to lead, coach, and mentor engineers.

Responsibilities

• Lead a team of around 15 CRM Developers and Java Developers.
• Manage IT assets connected to CRM capabilities.
• Ensure engineering practices aligned with SEB's ways of working.
• Represent IT assets within CRM parts of the agile domain.

Skills

Leadership through change

Stakeholder management

Technical understanding

Experience with CRM applications

Mentoring engineers

Tools

Microsoft Dynamics 365

Job description

SEB Kort Group is building Europe's leading corporate payment platform – bringing together SEB Kort and AirPlus into one integrated technology organization. We are now looking for a manager for the CRM Application Development team, to lead a critical part of this transformation: shaping the CRM capabilities across multiple markets. Our CRM landscape is evolving, with Microsoft Dynamics 365 as a key platform going forward, integrated with existing solutions and internal services.

Are you an experienced team manager with a strong interest in technology and who embodies SEB behaviors, eager to shape how SEB Kort customers are served in excellent ways? Are you ready to take on a new challenge? If so, you'll be interested in this opportunity!

About the role

As manager of the CRM Application Development team, you will be an Engineering Team Manager accountable for the IT Assets, people and engineering practices connected to our CRM applications. Your mission is to lead a team of CRM Developers, Java Developers and Business experts based in Germany and Sweden, and to ensure robust IT asset ownership (including lifecycle management, risk, and operational stability). You will report to Head of Channels & CRM Engineering.

Your responsibility in summary

• Responsible for leading a line team of around 15 people (CRM Developers, Java Developers and Business experts who work in several different agile teams)
• Cross‑geography responsibility with staff in Sweden and Germany
• Accountability of IT Assets connected to CRM capabilities
• Responsible for ensuring modern engineering practices aligned with SEB ways of working
• Be a representative of your IT Assets within the CRM parts of the SEB Kort Card agile domain

To thrive in this role, we believe you have

• Experience leading through change and ambiguity, translating complexity into clarity
• Strong stakeholder management skills, with the ability to build trust across organizational and cultural boundaries
• Solid technical understanding combined with a business‑oriented mindset
• Experience of CRM applications and specifically Microsoft Dynamics 365 is a strong plus
• Strong ability to lead, coach and mentor engineers. Previous experience leading people (formally or informally) is required.

What we offer

• Opportunity to lead a cross‑border engineering team
• A leadership role in a major organizational integration and change journey
• Influence over engineering practices (including adoption of AI) and IT asset ownership