Swedish-speaking Customer Support Specialist – Crete Relocation

Next Job Abroad; Skellefteå kommun; On-site; SEK 220,000 - 318,000; Full time

Benefits offered by this job

Relocation support

Free accommodation

Competitive salary + bonuses

Training with certified instructors

Private health insurance

On-site gym & recreation

Career development

Diverse inclusive environment

Job summary

Next Job Abroad is helping place a Swedish-speaking customer support expert in Crete for a leading fintech company. You will assist customers with online transactions, account questions, and payment troubleshooting, while receiving training from certified instructors.

Join a Nordic team in a sunny location, with relocation support, housing options, competitive pay, and bonuses. English and Swedish fluency are essential, plus strong communication and teamwork.

Qualifications

• Fluency in Swedish and good command of English.
• Great communication and interpersonal skills.
• Previous experience in customer support is a plus.
• Problem-solving mindset and strong attention to detail.
• Basic tech savviness and multitasking ability.
• Team player with a positive proactive attitude.

Responsibilities

• Handle customer inquiries via phone, email, chat, and video.
• Assist with issues related to online payments, transfers, and purchases.
• Provide a positive customer experience with empathy and professionalism.
• Work with sensitive financial information securely and responsibly.
• Share knowledge and support colleagues in a collaborative team environment.

Skills

Fluency in Swedish

English proficiency

Communication skills

Interpersonal skills

Teamwork

Problem solving

Attention to detail

Tech savvy

Team player

Tools

CRM or support tools

Job description

Next Job Abroad is helping place a Swedish-speaking customer support expert in Crete for a leading fintech company. You will assist customers with online transactions, account questions, and payment troubleshooting, while receiving training from certified instructors.

Join a Nordic team in a sunny location, with relocation support, housing options, competitive pay, and bonuses. English and Swedish fluency are essential, plus strong communication and teamwork.