Swedish CSR in Greece: Remote + Relocation Support

FH Collective Academy; Göteborgs kommun; Remote; SEK 203,000 - 338,000; Full time

Benefits offered by this job

Flight ticket within EU

Airport pickup

Performance bonus

Remote work

Job summary

FH Collective Academy in Sweden is seeking a Customer Service Representative to support a global online community remotely, with relocation to Greece available. You will provide empathetic support in Swedish and English and help users navigate issues.

This role offers relocation assistance, including a flight ticket within the EU and airport pickup, plus performance bonuses up to 250 gross/month and opportunities for growth in an international team.

Qualifications

• Fluent in Swedish and English; strong customer service mindset.
• Experience handling customer inquiries and content reports.
• Ability to analyze data to improve user experience.
• Familiarity with digital platforms is a plus; training provided.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Skills

Swedish language

English language

Customer service

Analytical skills

Interpersonal skills

Job description

FH Collective Academy in Sweden is seeking a Customer Service Representative to support a global online community remotely, with relocation to Greece available. You will provide empathetic support in Swedish and English and help users navigate issues.

This role offers relocation assistance, including a flight ticket within the EU and airport pickup, plus performance bonuses up to 250 gross/month and opportunities for growth in an international team.