Remote Swedish CSR in Greece: Relocation Support

FH Collective Academy; Stockholms kommun; Remote; SEK 226,000 - 302,000; Full time

Benefits offered by this job

Relocation support

Flight ticket within EU

Airport pickup

Performance bonus up to 250 gross/月

Job summary

FH Collective Academy is seeking a Customer Service Representative to support a global online community. The role is fully remote with relocation support to Greece and a EU relocation package. Fluency in Swedish and English is required, and prior customer service experience is preferred.

You will resolve inquiries, investigate issues, and use data insights to improve user experience, while enjoying the flexibility of remote work and the chance to live in sunny Greece.

Qualifications

• Fluent in Swedish and English.
• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Skills

Swedish language

English language

Customer service

Empathy

Analytical skills

Tools

Digital platforms

Job description

FH Collective Academy is seeking a Customer Service Representative to support a global online community. The role is fully remote with relocation support to Greece and a EU relocation package. Fluency in Swedish and English is required, and prior customer service experience is preferred.

You will resolve inquiries, investigate issues, and use data insights to improve user experience, while enjoying the flexibility of remote work and the chance to live in sunny Greece.