Remote Customer Support Pro in Greece — Relocation Support

FH Collective Academy; Lunds kommun; Remote; SEK 259,000 - 349,000; Full time

Benefits offered by this job

Flight ticket within EU

Airport pickup

Relocation support to Greece

Job summary

FH Collective Academy is seeking a Customer Service Representative to support a global online community remotely, with relocation assistance to Greece. You will handle customer inquiries, investigate issues, and help ensure safety and user satisfaction in a multicultural environment.

Fluency in Swedish and English is required, and relocation support is provided for EU candidates. Join a mission-driven team offering the flexibility of remote work along with the vibrant Greek lifestyle and a

Qualifications

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Skills

Customer support

Account issue investigation

Data-driven insights

Swedish language

English language

Interpersonal skills

Analytical thinking

Job description

FH Collective Academy is seeking a Customer Service Representative to support a global online community remotely, with relocation assistance to Greece. You will handle customer inquiries, investigate issues, and help ensure safety and user satisfaction in a multicultural environment.

Fluency in Swedish and English is required, and relocation support is provided for EU candidates. Join a mission-driven team offering the flexibility of remote work along with the vibrant Greek lifestyle and a