Remote Swedish Customer Service in Greece with Relocation

FH Collective Academy; Västerås kommun; Remote; SEK 226,000 - 302,000; Full time

Job summary

FH Collective Academy is seeking a Customer Service Representative to support a global online community entirely remotely, with relocation assistance to Greece. You will handle customer inquiries, resolve issues, and contribute to safe, informed user experiences as part of a vibrant, mission-driven team.

The role requires fluency in Swedish and English, strong interpersonal skills, and a solutions-oriented mindset.

Qualifications

• Fluent in Swedish and English.
• Experience in customer support or service roles.
• Comfortable working remotely and independently.
• Good analytical and problem-solving abilities.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Skills

Fluent Swedish

Customer service

Interpersonal skills

Analytical thinking

Job description

FH Collective Academy is seeking a Customer Service Representative to support a global online community entirely remotely, with relocation assistance to Greece. You will handle customer inquiries, resolve issues, and contribute to safe, informed user experiences as part of a vibrant, mission-driven team.

The role requires fluency in Swedish and English, strong interpersonal skills, and a solutions-oriented mindset.