Strategic CSM: AI‑Powered Adoption & Retention

LinkedIn; Stockholms län; Hybrid; SEK 600,000 - 800,000; Full time

Job summary

LinkedIn is seeking a Senior Customer Success Manager (CSM) in Stockholms län, Sweden. This position will serve as a strategic advisor, helping customers unlock measurable value from LinkedIn Hiring Solutions.

The role operates in a hybrid model, balancing remote and office work. Responsibilities include driving customer success, delivering insights, and championing AI-powered enablement to enhance hiring workflows.

Ideal candidates possess over 5 years of relevant experience and fluency in English and Swedish.

Qualifications

• 5+ years of experience in Customer Success, Account Management, Consulting, or Project Management.
• Business fluency in English and Swedish.

Responsibilities

• Drive Customer Success & Retention through effective partnership with sales.
• Build trusted advisory relationships with customer stakeholders.
• Deliver impactful insights and recommendations to clients.

Skills

Communication

Stakeholder Management

Data Driven

Job description

LinkedIn is seeking a Senior Customer Success Manager (CSM) in Stockholms län, Sweden. This position will serve as a strategic advisor, helping customers unlock measurable value from LinkedIn Hiring Solutions.

The role operates in a hybrid model, balancing remote and office work. Responsibilities include driving customer success, delivering insights, and championing AI-powered enablement to enhance hiring workflows.

Ideal candidates possess over 5 years of relevant experience and fluency in English and Swedish.