Strategic 3PL Partnerships & Fulfillment Lead

Zalando Sweden AB; Stockholms kommun; Hybrid; SEK 600,000 - 750,000; Full time

Benefits offered by this job

40% discount on fashion and beauty products

30% discount on Zalando Lounge

Work from abroad for up to 30 days a year

30 days of vacation per year

Health and wellbeing options

Job summary

Zalando Sweden AB is looking for a Senior Service Provider Manager (all genders) based in Stockholms län. This role focuses on optimising the fulfilment centre's performance by managing 3PL operations and ensuring service levels are met. You will collaborate with multiple teams and engage in strategic and operational decision-making.

The ideal candidate will have extensive management experience, be fluent in English and Swedish, and possess strong communication and analytical skills. The position offers a hybrid working model with numerous benefits for employees.

Qualifications

• Extensive relevant management and leadership experience in logistics.
• Business fluent in English and Swedish, German is a plus.
• Proven track record in project management and operational management.
• Extensive experience in contract management.
• Excellent communication skills.

Responsibilities

• Manage services of the 3PL end-to-end.
• Define targets and measure performance based on SLAs.
• Liaison between Zalando headquarters and local operation.
• Support strategic direction of the local fulfilment centre.
• Monitor budgeting and invoicing processes.
• Drive continuous operational improvement initiatives.
• Represent the site’s interests.
• Lead Zalando employees on site.

Skills

Logistics management

Contract management

Project management

Stakeholder relationship building

Analytical skills

Communication skills

Leadership

Education

Bachelor’s degree or equivalent

Job description

Zalando Sweden AB is looking for a Senior Service Provider Manager (all genders) based in Stockholms län. This role focuses on optimising the fulfilment centre's performance by managing 3PL operations and ensuring service levels are met. You will collaborate with multiple teams and engage in strategic and operational decision-making.

The ideal candidate will have extensive management experience, be fluent in English and Swedish, and possess strong communication and analytical skills. The position offers a hybrid working model with numerous benefits for employees.