Shift Supervisor

Voi Technology AB; Stockholms kommun; On-site; SEK 626,000 - 894,000; Full time

Job summary

Voi Technology AB is seeking a Shift Supervisor to lead a team of Fleet Specialists in Copenhagen. The role balances hands-on field work with managerial duties, including shift planning and performance follow-ups.

You will oversee vehicle deployment, logistics, and team development while maintaining safety and quality standards. A hands-on leader with strong communication skills is essential for success in this role.

Qualifications

• Hands-on leadership and field operations experience.
• Strong communication and English fluency essential.
• Comfort with dispatch dashboards and digital planning tools.

Responsibilities

• Lead a team of Fleet Specialists on shift, balancing field tasks (80%) with management duties (20%).
• Coordinate vehicle deployment, packing and arrival of new units.
• Create shift plans, monitor performance and improve processes.

Skills

Driving license

In-field operations

Fluent English

Dispatch skills

Ownership mindset

Team collaboration

Shift planning

Job description

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are operating in 100 cities and towns with over 500 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now!

We are now looking for a Shift Supervisor who will be responsible for leading our team of Fleet Specialists in Copenhagen.

YOUR MISSION AT VOI

As a Shift Supervisor, you lead a team of Fleet Specialists. You will divide your time between performing tasks in-field (80%) and managerial duties (planning, training, performance follow-ups of the team)(20%).

Your responsibilities will be:

• Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality
• Navigating Logistics – Aid in receiving, packing, and deploying new vehicles
• Managing your team – Create shiftplans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely
• Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles
• Cultivating Talent – Interview, train, and nurture Fleet Specialists to ensure year-round operational success, aligned with performance targets
• Synergistic Planning – Collaborate with managers to optimise work schedules, ensuring efficient shift planning and execution.

WHAT YOU NEED TO EMBARK

We seek a Supervisor with a hands-on mentality who is not afraid to roll up the sleeves. Key qualifications include:

• Driving Force – Possess a valid driver's license
• Hands-On Leadership – Strong in-field operations experience and good driving/navigation
• Fluent Communicator – Fluent in English and strong digital/dashboard-led dispatch skills, fostering clear communication.
• Ownership and Positivity – A proactive, positive attitude, and a strong sense of ownership.
• Collaboration Catalyst – Skilled in promoting and nurturing team collaboration
• Flexible Commitment – Willingness to work in a shift rotation, spanning Monday to Sunday.

JOB CONDITIONS

• Working days – 5 out of 7 (full time)
• Working hours – PM-shift 3pm-11pm
• Schedule plan – Bi-weekly rotation (Would be expected to work every second weekend)
• Contract type – Permanent

WHY VOI?

• Join Europes #1 micromobility company and one of the fastest growing scaleups
• Have a direct impact on our continued success and the development of the micromobility industry in the Nordics region
• Work with inspiring, motivated and fun colleagues towards a common goal
• Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution

At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.

Are you ready to embark on the Voiage with us?