Senior Solution Engineer

Swediumglobal; Göteborgs kommun; Presencial; SEK 600.000 - 800.000; Jornada completa

Descripción de la vacante

Swediumglobal, located in Göteborg, Sweden, is seeking a Professional Solutions Engineer specializing in Adobe Customer Journey Analytics. This role involves configuring CJA components, supporting multi-channel data analysis, and collaborating with cross-functional teams to enhance customer insights. Candidates should possess a relevant university degree and experience with analytics platforms. The position requires strong communication and problem-solving skills, and familiarity with the Adobe ecosystem is desirable.

Formación

• Bachelor’s or Master’s degree or equivalent experience.
• Experience with Adobe Customer Journey Analytics or similar digital analytics platforms.
• Understanding of key metrics, segmentation, and reporting workflows.

Responsabilidades

• Configure and maintain Customer Journey Analytics components for data analysis.
• Support the implementation of CJA solutions for multi-channel customer data.
• Build and maintain reports, dashboards, and segments for actionable insights.

Conocimientos

Collaboration

Problem-solving

Communication

Analytics concepts

Educación

Relevant university degree (Bachelor’s or Master’s)

Herramientas

Adobe Customer Journey Analytics

Adobe Experience Platform

Descripción del empleo

Swedium Global is the growing SystemEngineering and Solution Company, offers services like SemiconductorEngineering R&D Services, Embedded Systems Development, Custom Application Software Development, Web and Cloud Application Development, Testing Services, Consultancy and Outsourcing services to our clients across the globe for an onsite and offshore business model. Swedium Global is having presence in Sweden, Finland, Poland, Czech Republic and in India.

Minimum years of experience: 5

Description

Role mission and context

As a Professional Solutions Engineer - Adobe Customer Journey Analytics (CJA), you will contribute to the full lifecycle of analytics solutions, from design and configuration to maintenance and support. You will work closely with product, analytics, and data engineering colleagues to help deliver reliable insights and reporting that support business decisions across Volvo Group.

What you will do

• Configure and maintain Customer Journey Analytics components for data analysis, reporting, and visualization
• Support the implementation of CJA solutions that capture, process, and analyze multi-channel customer data
• Build and maintain segments, calculated metrics and dashboards that provide actionable insights
• Help optimize data flows by collaborating with data engineering teams, supporting data quality and timely integrations
• Create reports and visualizations that inform marketing and customer experience decisions
• Contribute to development tasks on a regular basis, ensuring efficient and high-quality delivery
• Collaborate with stakeholders including Business Analysts, Architects and Digital Product Owners
• Participate in Agile ceremonies (daily stand-ups, sprint planning, demos, retrospectives) and work with cross-functional teams
• Support releases and deployments in test and non-production environments, following coding and testing guidelines
• Support rollouts of new features, enhancements and fixes in production and non-production environments
• Create and maintain technical documentation for CJA solutions and processes
• Share knowledge within the team and continuously improve ways of working
• Stay up to date with Adobe CJA capabilities and industry trends to improve our implementations

Who you are

You are a team player with a problem-solving mindset and a drive to learn. You communicate clearly, collaborate effectively and are comfortable working in a global, multicultural environment.

Required qualifications

• Relevant university degree (Bachelor’s or Master’s) or equivalent experience
• Experience working with Adobe Customer Journey Analytics or similar digital analytics platforms
• Good understanding of analytics concepts such as key metrics, segmentation and reporting workflows
• Strong collaboration and communication skills, with accountability for your deliverables
• Proficiency in English

Nice to have

• Experience with Adobe Experience Platform (AEP), Adobe Analytics or related Adobe ecosystem tools
• Relevant Adobe certifications