Senior Product Manager — Consumer Touchpoints

Riverty; Stockholms kommun; Hybrid; SEK 900,000 - 1,200,000; Full time

Job summary

Riverty in Stockholm is seeking a (Senior) Product Manager for Consumer Touchpoints to shape the product strategy and roadmap across digital and human channels. You will own the consumer touchpoints within our Invoicing as a Service platform, balancing customer needs with business impact and operational efficiency.

You will collaborate with Product, Engineering, Operations and Commercial teams to define requirements, metrics and scalable capabilities while ensuring compliance and data-driven

Qualifications

• Several years of Product Management experience in cross-functional product organizations.
• Strong experience in product strategy, customer discovery and roadmap definition for digital products or services.
• Expertise in payments, dunning & collections, customer service or consumer self-service.
• Strong analytical and data-driven mindset with a focus on outcome-oriented product decisions.
• Strong stakeholder management and collaboration skills across Product, Engineering, Operations and Commercial.
• Proactive and self-driven approach with the ability to make decisions in complex environments.
• Strong communication skills in English (Swedish and Norwegian a plus).

Responsibilities

• Define and drive the product strategy, roadmap and priorities for consumer touchpoint domains—digital and human ones.
• Own and continuously improve the user experience across consumer-facing touchpoints.
• Identify customer needs and opportunities through user research, feedback, market insights and data.
• Develop scalable and reusable product capabilities across your domains.
• Define and track product KPIs, including conversion, digital self-service and customer satisfaction.
• Lead cross-functional collaboration with Product, Engineering, Operations, Commercial and Compliance.
• Define product requirements and collaborate with our platform team.
• Ensure regulatory and compliance requirements are considered within your domains.

Skills

Product management

Roadmap definition

Cross-functional

Payments domain

Data-driven

Stakeholder management

Analytical mindset

English fluency

Swedish knowledge

Job description

Riverty in Stockholm is seeking a (Senior) Product Manager for Consumer Touchpoints to shape the product strategy and roadmap across digital and human channels. You will own the consumer touchpoints within our Invoicing as a Service platform, balancing customer needs with business impact and operational efficiency.

You will collaborate with Product, Engineering, Operations and Commercial teams to define requirements, metrics and scalable capabilities while ensuring compliance and data-driven