Senior Product Manager, Consumer Touchpoints (Hybrid)

Riverty-1; Stockholms kommun; Híbrido; SEK 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Riverty is looking for a (Senior) Product Manager for Consumer Touchpoints to shape experiences where customers interact with our invoicing platform. You will own the product strategy and roadmaps for digital and human touchpoints within the Invoicing as a Service domain, turning insights into scalable features across the order-to-cash lifecycle.

You’ll work with Product, Engineering, Operations, Commercial and Compliance to define requirements, track KPIs and ensure regulatory alignment.

Formación

• Several years of Product Management experience in cross-functional product organizations.
• Strong experience in product strategy, discovery and roadmap definition for digital products or services.
• Expertise in payments, dunning & collections, customer service or consumer self-service.
• Strong analytical and data-driven mindset with a focus on outcome-oriented product decisions.
• Strong stakeholder management and collaboration skills across Product, Engineering, Operations and Commercial.

Responsabilidades

• Define and drive the product strategy, roadmap and priorities for your consumer touchpoint domains - digital and human ones.
• Own and continuously improve the user experience across consumer-facing touchpoints.
• Identify customer needs and opportunities through user research, feedback, market insights and data.
• Develop scalable and reusable product capabilities across your domains.
• Define and track product KPIs, including conversion, digital self-service and customer satisfaction.

Conocimientos

Product management

Cross-functional collaboration

Data-driven mindset

Stakeholder management

English communication

Descripción del empleo

Riverty is looking for a (Senior) Product Manager for Consumer Touchpoints to shape experiences where customers interact with our invoicing platform. You will own the product strategy and roadmaps for digital and human touchpoints within the Invoicing as a Service domain, turning insights into scalable features across the order-to-cash lifecycle.

You’ll work with Product, Engineering, Operations, Commercial and Compliance to define requirements, track KPIs and ensure regulatory alignment.