Senior Director, Digital Workflow Platforms & AI

Saab AB; Sweden; Remote; SEK 1,800,000 - 2,800,000; Full time

Job summary

Saab AB in Sweden seeks a strategic Head of Digital Workflow Platforms to drive the transformation of Saab's IT platforms and enable secure, scalable digital workflows. You will lead the area responsible for ServiceNow, ITSM, automation and governance, balancing delivery with modernisation.

This role requires a proven leader who can translate business priorities into platform capabilities, build cross-functional teams, and partner with vendors and stakeholders to accelerate value while ensuring

Qualifications

• Academic degree in a relevant field, or equivalent experience
• Strong people leadership and talent development capabilities
• Experience leading platform, product or service organisations in complex IT environments
• Strong understanding of ServiceNow as a strategic enterprise platform and of ITSM, process automation and digital workflow design
• Experience establishing platform governance, architecture principles and guardrails
• Strong business understanding translating business needs into prioritised platform capabilities and measurable outcomes
• Experience driving organisational and technology transformation in large, global organisations
• Strong stakeholder, vendor and partner management capabilities
• Fluency in Swedish and English, both written and spoken

Responsibilities

• Lead, develop and engage employees and leaders, building capabilities for future business and technology demands
• Set the strategic direction, priorities and transformation roadmap for Digital Workflow Platforms
• Take end-to-end accountability for the performance, security, resilience and lifecycle of the platform and its services
• Lead the evolution of ServiceNow as a centrally governed enterprise platform, enabling scalable and decentralised development and use through clear guardrails
• Translate business needs into prioritised platform capabilities and drive digitalisation and automation of end-to-end processes
• Drive adoption of AI, low-code and intelligent automation to improve efficiency and business value
• Build strong collaboration across business functions, Group IT, vendors and partners to align priorities and maximise value
• Continuously evolve the operating and delivery model to enable efficient, scalable delivery without bottlenecks
• Take financial ownership of the area and contribute actively to the Core Enterprise Platforms and Applications management team

Skills

Leadership

Stakeholder mgmt

Transformation

ITSM understanding

Cloud & automation

Swedish & English fluency

Education

Academic degree or equivalent

Tools

ServiceNow

Job description

Saab AB in Sweden seeks a strategic Head of Digital Workflow Platforms to drive the transformation of Saab's IT platforms and enable secure, scalable digital workflows. You will lead the area responsible for ServiceNow, ITSM, automation and governance, balancing delivery with modernisation.

This role requires a proven leader who can translate business priorities into platform capabilities, build cross-functional teams, and partner with vendors and stakeholders to accelerate value while ensuring