Senior Customer Success Manager – SDV Platform

Coretura-Ab; Göteborgs kommun; On-site; SEK 600,000 - 750,000; Full time

Job summary

Coretura AB is seeking a Customer Success Manager to own the customer relationship end-to-end, translating shareholder alignment into platform momentum for a Software Defined Vehicle initiative. You will stay close to customers commercially and relationally, building a solid business case for engagement and guiding realistic expectations as the platform evolves.

You will work closely with stakeholders from both shareholders and customers, balancing priorities while ensuring the platform delivers

Qualifications

• 5+ years experience in customer relations or business development, ideally within automotive or commercial vehicles.
• Strong business acumen, ability to weigh commercial trade-offs, build compelling business cases, and connect customer needs to Coretura's broader strategic and financial interests.
• Fluent English; Swedish or additional languages are a plus.

Responsibilities

• Own end-to-end the customer relationship, deeply representing the customer's interests and building the commercial rationale for engagement with the SDV platform.
• Develop and communicate a clear business case for platform adoption and value realization for the customer and Coretura.
• Set realistic expectations, guide scope and timelines, and manage stakeholder alignments across both shareholders and customer teams.
• Identify opportunities and risks early and raise them in the right forums before they become escalations.
• Protect the long-term integrity of the shared platform while helping shape its configuration to deliver customer value and market advantage.
• Collaborate across a multi-stakeholder environment to ensure governance parity between partners and customers.

Job description

Coretura AB is seeking a Customer Success Manager to own the customer relationship end-to-end, translating shareholder alignment into platform momentum for a Software Defined Vehicle initiative. You will stay close to customers commercially and relationally, building a solid business case for engagement and guiding realistic expectations as the platform evolves.

You will work closely with stakeholders from both shareholders and customers, balancing priorities while ensuring the platform delivers