SDV Platform Success Lead: Customer Partner

Coretura; Göteborgs kommun; On-site; SEK 700,000 - 1,100,000; Full time

Job summary

Coretura in Gothenburg is seeking a Customer Success Manager to own the end-to-end relationship with two OEM shareholders. You will translate customer priorities into platform momentum, balancing parity between Volvo Group and Daimler Truck while guiding a software-first SDV rollout.

You'll build strong business cases, manage expectations as the platform evolves, and collaborate across product, sales, and delivery to ensure customer value.

Qualifications

• Experience in customer relations or business development, ideally within automotive or commercial vehicles.
• Strong business acumen, able to align customer needs with strategic and financial interests.
• Track record of turning customer needs into opportunities and business cases.
• Comfort engaging in multi-stakeholder or joint-venture environments, governance for parity.
• Excellent communication and negotiation skills; fluent English; Swedish a plus.

Responsibilities

• Own the customer relationship end-to-end, representing customer interests.
• Build the commercial rationale for engagement with the platform.
• Set and manage expectations with the customer as the platform evolves.
• Work closely with Coretura teams to align platform delivery with customer needs.

Skills

Customer success

Stakeholder management

Automotive industry

Negotiation

SDV knowledge

Job description

Coretura in Gothenburg is seeking a Customer Success Manager to own the end-to-end relationship with two OEM shareholders. You will translate customer priorities into platform momentum, balancing parity between Volvo Group and Daimler Truck while guiding a software-first SDV rollout.

You'll build strong business cases, manage expectations as the platform evolves, and collaborate across product, sales, and delivery to ensure customer value.