Salesforce Solution Partner – CMI

Tata Consultancy Services

Stockholms kommun

On-site

SEK 1,200,000 - 1,800,000

Full time

14 days+

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Benefits offered by this job

30 Days Annual Vacation

Union Coverage

Pension Scheme (SPP)

Job summary

Tata consultancy Services is seeking an experienced Salesforce Solution Partner to join our global team and drive solution-led growth within the Communications and Media industry. You will engage with senior stakeholders and lead Salesforce-driven transformation initiatives.

In this role, you will own opportunities from initiation to closure, collaborating with global teams, and leveraging your CRM and industry domain expertise to deliver innovative solutions.

Qualifications

10+ years of experience in IT and CRM-driven transformations.
At least 5 years in CRM implementations (preferably Salesforce).
Experience with telecom or media CRM journeys and platforms (Salesforce, Siebel, Amdocs, Netcracker, Hansen).
Strong pre-sales capabilities: solution positioning, discovery, value articulation, proposals.

Responsibilities

Drive solution-led growth and manage the sales funnel.
Engage with CXO-level stakeholders as trusted advisor.
Own and drive Salesforce-focused opportunities from initiation to closure.
Identify new business opportunities and collaborate with global teams to deliver outcomes.
Define and demonstrate innovative solutions using domain and technical expertise.

Skills

CRM

Salesforce

Stakeholder management

Pre-sales

Solution selling

Communication

English Swedish

Tools

Salesforce

CRM platforms

Job description

Type: Permanent contract

Tata consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose. We help companies across industries achieve their strategic goals and lead their digital transformation programs. With 600,000 experts globally and 18,000+ consultants working for leading Nordic Customers, we have a strong sense of purpose for the ecosystem around us – our employees, partners, customers and society.

About the role

We are looking for an experienced Salesforce Solution Partner to join our global team and drive solution-led growth within the Communications and Media industry.

In this role, you will work at the intersection of business and technology -engaging with senior stakeholders, shaping opportunities, and leading Salesforce-driven transformation initiatives.

Key Responsibilities:

You will play a key role in driving business growth and delivering value to clients by:

Managing the sales funnel and proactively generating demand through solution-led selling
Engaging with CXO-level stakeholders and acting as a trusted advisor
Owning and driving Salesforce-focused opportunities from initiation to closure
Identifying new business opportunities and collaborating with global teams to deliver successful outcomes
Leveraging your domain and technical expertise to define and demonstrate innovative solutions
Partnering with Salesforce on joint pursuits, solution development, and go-to-market initiatives

About you

You are a results-driven professional with strong experience in CRM and transformation initiatives within telecom or media, bringing deep CMI industry-sector expertise, strong analytical capability, and the ability to advise on Salesforce Communication Cloud solutions across a primary industry and 2-3 secondary industries. You combine business understanding, technical expertise, and strong stakeholder management skills.

Qualifications

Around 10+ years of experience in IT
At least 5 years of experience in CRM implementations (preferably Salesforce)
Strong understanding of telecom or media customer journeys and CRM platforms (e.g., Salesforce, Siebel, Amdocs, Netcracker, or Hansen)
Experience in CX consulting, working closely with clients to solve business challenges
Experience from telecom BSS or media transformation programs
Strong stakeholder management skills and the ability to work across global, cross-functional teams
A proactive mindset with a passion for innovation and growth
Strong pre-sales capabilities, including solution positioning, client requirement discovery, value articulation, proposal development, and close collaboration with sales teams to drive qualified pipeline and successful deal conversion
Excellent communication, interpersonal and presentation skills, with the ability to engage and influence senior customer leadership
Fluent in English and Swedish (written and spoken)

You will be part of a global organization where innovation, collaboration, and continuous learning are key. This is an opportunity to work with leading clients, cutting-edge Salesforce solutions, and diverse international teams.

What we offer