Sales Development Representative

Telavox; Stockholms kommun; On-site; SEK 350,000 - 550,000; Full time

Job summary

Telavox in Stockholm is seeking an energetic Sales Development Representative to join our growing team. You’ll focus on identifying new business opportunities, qualifying leads, and booking high-quality meetings for our Sales Representatives in a fast-paced tech environment.

You’ll work closely with the sales team, use modern CRM tools, and develop your skills through coaching and hands-on projects while helping customers understand Telavox’s unified communication platform.

Qualifications

• Experience in sales, business development, or customer-facing roles.
• Experience proactively contacting and engaging potential customers.
• Strong written and verbal communication in Swedish and English.
• Structured and goal-oriented approach to work.

Responsibilities

• Identify and qualify potential customers and sales opportunities.
• Reach out to decision makers via calls, email, and digital channels.
• Have personal and relevant conversations with potential customers.
• Understand customer challenges and communicate Telavox solutions.
• Book high-quality meetings and hand over opportunities to Sales Reps.
• Nurture and develop leads through follow-ups and value-based communication.
• Collaborate with the sales team to create new business opportunities.
• Use CRM tools to manage activities, follow-ups, and pipeline.
• Stay up to date on Telavox products, services, and competitors.
• Participate in training, coaching, and projects to grow sales skills.

Skills

Excellent communication skills

Bilingual Swedish & English

Prospecting & outreach

CRM proficiency

Tools

HubSpot CRM

Job description

Join Telavox as a Sales Development Representative

Are you energized by creating new opportunities, building relationships, and making an impact from the very first conversation?

At Telavox, we’re looking for a Sales Development Representative (SDR) to join our sales team at our Stockholm office.

Our Sales Development team plays an important role in Telavox’s growth by creating meaningful connections with potential customers and opening the door to new business opportunities. We’re looking for someone who is curious, driven, and excited about developing their sales skills in a fast-paced tech environment.

As an SDR, you’ll be responsible for identifying, qualifying, and contacting potential customers, with the goal of creating high quality opportunities for our Sales Representatives. You’ll work closely with the sales team and become an important part of the customer journey from the very first interaction.

You’ll be joining a team of motivated sales professionals who value collaboration, relationship building, empathy, and a strong sense of ownership.

About the job

As a Sales Development Representative, you’ll focus on creating new business opportunities by identifying and engaging potential customers. You’ll combine proactive outreach with relevant, value-based conversations to understand customer needs and create interest in Telavox’s solutions.

You’ll work closely with our Sales Representatives to ensure a smooth transition from the initial conversation to the next stage of the sales process.

In your day to day, you will:

• Identify and qualify potential customers and sales opportunities
• Reach out to decision makers through calls, email, and digital channels
• Have personal and relevant conversations with potential customers
• Understand customer challenges and communicate how Telavox can help solve them
• Book high-quality meetings and hand over qualified opportunities to our Sales Representatives
• Nurture and develop leads through relevant follow-ups, information, and value-based communication
• Work closely with the sales team to create and develop new business opportunities
• Use CRM tools to manage activities, follow-ups, prioritisation, and pipeline
• Stay up to date on Telavox’s products and services, as well as industry trends and competitors
• Actively participate in training, coaching, and projects to continuously develop your sales skills

You’ll be selling one of the most competitive communication platforms in the telecom market, helping businesses simplify how they communicate and collaborate every day.

About you

You’re curious, driven, and eager to develop within sales. You have an entrepreneurial mindset, enjoy spotting opportunities, and are not afraid to try new approaches to achieve your goals. You enjoy working towards targets, learning from others, and being part of a team where people support and challenge each other.

You’ll thrive in this role if you:

• Are curious, driven, proactive, and entrepreneurial in how you work
• Enjoy creating new relationships and starting conversations
• Are motivated by targets, results, and continuous improvement
• Spot opportunities and take initiative to turn ideas into action
• Have a genuine interest in technology and understanding customer needs
• Enjoy working in a collaborative, fast-paced environment
• Take ownership of your work and are not afraid to pick up the phone

Key skills and experience:

• Some experience in sales, business development, customer service, or another customer-facing role
• Experience or confidence in proactively contacting and engaging potential customers
• Strong communication skills, both written and verbal, in Swedish and English
• A structured and goal-oriented approach to your work

Good-to-have skills:

• Experience in B2B sales or prospecting
• Experience within Telecom, SaaS, or IT
• Experience working with CRM systems; HubSpot is a plus
• Experience selling to SME customers

You don’t need to have years of sales experience to succeed in this role. What matters most is your drive, curiosity, communication skills, and willingness to learn.

At Telavox, you’ll get the opportunity to develop your sales skills, work alongside experienced sales professionals, and build a strong foundation for your career in tech sales, all while being part of our Stockholm office and the Telavox sales team.

If you’re ready to create opportunities, build relationships, and grow with us, we’d love to hear from you!

Join us at Telavox

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect.

Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.

We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

Read more about our new HQ in Malmö!

Learn more about what we do!