Sales & Contract Manager (m/f/d)

Akiem; Hallsbergs kommun; On-site; SEK 500,000 - 700,000; Full time

Benefits offered by this job

Flexible working hours

Collaborative company culture

Dynamic international work environment

Opportunities for personal and professional development

Pleasant working atmosphere

Job summary

Akiem is seeking a customer support professional in Örebro län, Sweden, to manage inquiries and contracts in the locomotive leasing sector across Scandinavia. The ideal candidate will have a degree in business administration or engineering, strong negotiation skills, and several years of related experience.

This role provides opportunities for flexible working hours in a collaborative environment, contributing to customer satisfaction and business growth within the rail industry.

Qualifications

• Several years of experience in sales or contract management, ideally in rail or heavy industry.
• Solid understanding of railway technology and B2B contract structures in international settings.
• Fluency in English and proficiency in Swedish, Norwegian, or Danish.

Responsibilities

• Act as primary contact for customer inquiries in Scandinavia.
• Prepare, price, and negotiate customer proposals for locomotive leasing.
• Manage lifecycle of locomotive leasing and maintenance contracts.

Skills

Customer-oriented

Negotiation skills

Commercial acumen

Communication skills

Solutions-oriented

Education

Degree in business administration, engineering, or related field

Job description

Responsibilities

• You act as the primary point of contact for all customer inquiries in Scandinavia (Sweden, Norway, and Denmark), providing customers and prospects with professional, flexible, and solution-oriented support for all matters related to both new business opportunities and existing contracts.
• You prepare, price, and negotiate customer proposals in the locomotive leasing business.
• You proactively acquire new customers and strategically develop existing accounts to drive sustainable business growth.
• You manage locomotive leasing and maintenance contracts throughout their entire lifecycle—from the pre-contract phase and implementation through to asset return and post-contract activities.
• You develop, negotiate, and administer customer agreements and framework contracts, ensuring both commercial success and contractual compliance.
• You ensure a high level of customer satisfaction and coordinate all aspects of customer relationship management.
• You support complex Requests for Proposals (RFPs) and coordinate internal and external stakeholders to ensure smooth proposal and contract execution.
• You manage contract amendments, prepare quotations for additional services, oversee billing-related matters, and resolve contractual as well as payment-related issues.
• You analyze market trends and competitive developments and develop business cases and pricing strategies.
• You organise and oversee operational activities such as deliveries, returns, replacement vehicles, logistics, and training; handle customer complaints and technical disputes; and ensure compliance with contractual and regulatory requirements.
• You define, track, and implement continuous improvement initiatives to enhance service quality, operational efficiency, and customer satisfaction.

Qualifications

• You hold a degree in business administration, engineering, or a related field.
• You have several years of experience in sales, contract management, or a comparable commercial and technical role, ideally within the rail industry or heavy industry.
• You possess a solid understanding of railway technology and B2B contract structures in an international environment.
• You have experience in commercial negotiations and, ideally, contract management.
• You combine strong communication skills with sound commercial acumen and consistently focus on driving business success.
• You are highly customer‑oriented and have strong negotiation skills.
• You work independently, take a solution‑oriented approach, and are able to prioritise effectively.
• You enjoy working in cross‑functional and international teams.
• You are fluent in English and possess professional proficiency in Swedish, Norwegian, or Danish; additional European language skills are considered an advantage.
• You complement your profile with strong teamwork skills, adaptability, and a pronounced customer‑focused mindset.

Benefits

• Flexible working hours to support a healthy work‑life balance.
• A collaborative company culture built on teamwork, openness, and mutual respect.
• A dynamic international work environment with flat hierarchies and short decision‑making processes.
• The opportunity to contribute your own ideas and actively shape the future development of the company.
• A motivated team characterized by strong collaboration and mutual support.
• Personal and professional development opportunities within a forward‑looking and growing organisation.
• Diverse career opportunities driven by continuous company growth.
• Modern office facilities and a pleasant working atmosphere.

We are committed to fostering an inclusive workplace where diversity is valued, equal opportunities are embraced, and everyone is encouraged to contribute their unique strengths.