Remote Travel Customer Support Specialist

Skybound Getaways; Malmö kommun; Remote; SEK 276,752 - 645,756; Full time

Benefits offered by this job

100% remote work environment

Flexible scheduling options

Supportive team environment

Opportunities for growth and development

Job summary

Skybound Getaways is looking for a Customer Service Representative to join their remote team in Malmö, Sweden. This role involves assisting customers with inquiries, ensuring a smooth experience, and maintaining strong client relationships. Candidates should possess strong communication skills and basic computer literacy. The company offers a flexible work environment with opportunities for growth and a commitment to inclusivity. Compensation ranges from $30,000 to $70,000 per year, performance-based depending on client engagement.

Qualifications

• Previous customer service experience is a plus, but not required.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about services, policies, and offerings.
• Assist customers with requests, updates, and general support.
• Maintain organized records of customer interactions.
• Collaboration with team members to resolve issues efficiently.

Skills

Strong written and verbal communication skills

Basic computer skills

Ability to stay organized

Detail-oriented

Ability to work independently

Job description

Skybound Getaways is looking for a Customer Service Representative to join their remote team in Malmö, Sweden. This role involves assisting customers with inquiries, ensuring a smooth experience, and maintaining strong client relationships. Candidates should possess strong communication skills and basic computer literacy. The company offers a flexible work environment with opportunities for growth and a commitment to inclusivity. Compensation ranges from $30,000 to $70,000 per year, performance-based depending on client engagement.