Remote Travel Concierge & Itinerary Specialist

Destinytravel; Göteborgs kommun; Hybrid; SEK 25,000 - 40,000; Full time

Benefits offered by this job

Flexible scheduling

Access to training resources

Exclusive travel perks

Supportive team environment

Professional growth opportunities

Job summary

A travel service provider in Sweden is seeking an Online Travel Coordinator to assist travelers from planning to return. This remote position involves handling inquiries, providing destination guidance, and ensuring customer satisfaction through thoughtful communication. Ideal candidates will exhibit strong communication skills, attention to detail, and a passion for travel. The role offers flexible scheduling and opportunities for professional growth in the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Customer service experience is preferred but not required.
• Strong attention to detail and organizational skills.
• Comfort learning and using digital tools and systems.
• Genuine passion for travel and assisting others.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes and travel questions.
• Provide destination information and travel requirement guidance.
• Confirm trip details and follow up before departure.
• Resolve concerns with empathy and timely communication.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Organizational skills

Comfort learning digital tools

Passion for travel

Job description

A travel service provider in Sweden is seeking an Online Travel Coordinator to assist travelers from planning to return. This remote position involves handling inquiries, providing destination guidance, and ensuring customer satisfaction through thoughtful communication. Ideal candidates will exhibit strong communication skills, attention to detail, and a passion for travel. The role offers flexible scheduling and opportunities for professional growth in the travel industry.