Remote Travel Experience Representative

Kim Luxe Travel; Lunds kommun; Remote; SEK 335,000 - 580,000; Full time

Benefits offered by this job

Travel-related perks

Industry discounts

Training and development

Job summary

Kim Luxe Travel is seeking a Remote Travel Experience Representative to assist travelers before, during, and after their trips. You will coordinate itineraries, confirm arrangements, and provide guidance to ensure a smooth, positive experience.

The role is fully remote with flexible hours, comprehensive training, and ongoing support. You will communicate via email, phone, and messaging platforms, with access to travel-related perks and industry discounts to enhance client satisfaction.

Qualifications

• Customer service experience preferred but not required.
• Organized and dependable with strong attention to detail.
• Comfortable using online tools and learning new systems.
• Interest in travel and supporting positive client experiences.
• Training and ongoing support provided.
• Opportunities for professional development in travel industry.
• Access to travel-related perks and industry discounts.
• Supportive and collaborative team environment.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance
• Review itineraries, confirm travel arrangements, and assist with updates or general requests
• Provide accurate information about destinations, travel requirements, and agency procedures
• Follow up with travelers before departure to confirm details and answer questions
• Address client concerns professionally and elevate more complex matters when needed

Skills

Strong communication

Customer service experience

Organized

Attention to detail

Comfortable with online tools

Travel interest

Tools

Online tools

Job description

About the job Remote Travel Experience Representative

We are looking for a Remote Travel Experience Representative to assist travelers before, during, and after their trips. This role focuses on providing helpful support, coordinating travel details, and ensuring clients have a smooth and positive travel experience.

Key Responsibilities

• Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance
• Review itineraries, confirm travel arrangements, and assist with updates or general requests
• Provide accurate information about destinations, travel requirements, and agency procedures
• Follow up with travelers before departure to confirm details and answer questions
• Address client concerns professionally and elevate more complex matters when needed

Ideal Candidate

• Strong communication skills with a customer-focused attitude
• Customer service experience preferred but not required
• Organized and dependable with strong attention to detail
• Comfortable using online tools and learning new systems
• Interest in travel and supporting positive client experiences
• Fully remote position with flexible hours
• Training and ongoing support provided
• Opportunities for professional development in the travel industry
• Access to travel-related perks and industry discounts
• Supportive and collaborative team environment