Remote Travel Concierge & Itinerary Specialist

Destinytravel; Stockholms kommun; Hybrid; SEK 320,000 - 420,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Access to training resources

Exclusive travel perks

Supportive team environment

Opportunities for professional growth

Job summary

A travel coordination company is seeking an Online Travel Coordinator to assist travelers in planning and managing their trips. You will provide guidance, handle inquiries, and ensure a smooth experience from start to finish. This fully remote position offers flexible scheduling, opportunities for professional growth, and travel perks. The ideal candidate should have strong communication skills, attention to detail, and a genuine passion for travel.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Strong written and verbal communication skills

Customer service experience preferred

Excellent attention to detail

Organizational skills

Comfort learning digital tools

Genuine passion for travel

Job description

A travel coordination company is seeking an Online Travel Coordinator to assist travelers in planning and managing their trips. You will provide guidance, handle inquiries, and ensure a smooth experience from start to finish. This fully remote position offers flexible scheduling, opportunities for professional growth, and travel perks. The ideal candidate should have strong communication skills, attention to detail, and a genuine passion for travel.