Remote Swedish-Speaking Customer Support Specialist - Fashion

Next Job Abroad; Uppsala kommun; Remote; SEK 252,000 - 353,000; Full time

Benefits offered by this job

Relocation support

Health insurance

Paid onboarding/training

Language courses

Job summary

Next Job Abroad is seeking a Swedish-speaking Customer Support Representative to join a fully remote team based in Greece. The role focuses on assisting customers across Europe via phone, email and chat, handling orders, deliveries and inquiries, and maintaining a positive customer journey.

Ideal candidates are fluent in Swedish with very good English, enjoy fashion and lifestyle, and can work independently in a remote setup from Greece.

Qualifications

• Fluent Swedish written and spoken.
• Very good English communication skills.
• Interest in fashion, lifestyle or online shopping.
• Experience in customer service or retail is a plus.
• Comfortable working independently in a remote setup.
• Good technical understanding and computer skills.

Responsibilities

• Be the main point of contact for customers via phone, email and chat.
• Support customers with orders, deliveries, payments and general inquiries.
• Handle complaints professionally and efficiently.
• Ensure a smooth and positive customer journey.
• Collaborate with an international remote team.

Skills

Fluent Swedish

Very good English

Interest in fashion lifestyle

Customer service experience

Independent remote work

Strong communication

Job description

Next Job Abroad is seeking a Swedish-speaking Customer Support Representative to join a fully remote team based in Greece. The role focuses on assisting customers across Europe via phone, email and chat, handling orders, deliveries and inquiries, and maintaining a positive customer journey.

Ideal candidates are fluent in Swedish with very good English, enjoy fashion and lifestyle, and can work independently in a remote setup from Greece.