Remote SaaS Support Engineer (SQL)

Jobgether; Sweden; Remote; SEK 480,000 - 640,000; Full time

Benefits offered by this job

Fully remote (Poland)

Hands-on production exposure

Cross-functional collaboration

Career development opportunities

Remote work with enterprise clients

Job summary

Jobgether in Sweden seeks a Technical Support Specialist to troubleshoot complex issues across databases, applications, and infrastructure in a live SaaS environment. This remote role involves supporting enterprise clients, using SQL to diagnose incidents, identify root causes, and maintain high-performing services.

You will collaborate with engineering teams, communicate findings to technical stakeholders, and expand your expertise with Azure, SQL Server, .NET, and Angular.

Qualifications

• 3+ years of experience in SaaS technical support.

Responsibilities

• Troubleshoot production issues across databases, applications, and infrastructure in a live SaaS environment.

Skills

SQL

Technical support

Remote desktop

English communication

Problem solving

Tools

Jira

SQL Profiler

Power BI

Azure

.NET

IIS

Angular

Job description

Jobgether in Sweden seeks a Technical Support Specialist to troubleshoot complex issues across databases, applications, and infrastructure in a live SaaS environment. This remote role involves supporting enterprise clients, using SQL to diagnose incidents, identify root causes, and maintain high-performing services.

You will collaborate with engineering teams, communicate findings to technical stakeholders, and expand your expertise with Azure, SQL Server, .NET, and Angular.