Remote Data-Driven EV Charging Ops Lead

Scania; Stjärna; On-site; SEK 766,000 - 1,095,000; Full time

Job summary

Erinion, a Scania Group company, seeks an Operations Manager for the Netherlands to own the operational performance of charging sites, focusing on remote troubleshooting, system behavior, and data-driven decisions. You will drive uptime, incident management, and customer handovers with a hands-on, structured approach.

The role emphasizes ownership of stable operations, clear communication, and collaboration with service partners.

Qualifications

• Experience in operations, technical support, or service coordination.
• Experience with incident handling or system-based troubleshooting.
• Fluent in Dutch and English, written and spoken.
• Willingness to travel including on-site visits.

Responsibilities

• Perform advanced troubleshooting in CMS and connected systems.
• Analyze logs and error patterns to identify and resolve root causes; monitor system behavior.
• Coordinate on-site interventions when remote resolution isn't possible and ensure SLA adherence.

Skills

Operations background

Technical support

Incident handling

System troubleshooting

Data-driven decisions

Job description

Erinion, a Scania Group company, seeks an Operations Manager for the Netherlands to own the operational performance of charging sites, focusing on remote troubleshooting, system behavior, and data-driven decisions. You will drive uptime, incident management, and customer handovers with a hands-on, structured approach.

The role emphasizes ownership of stable operations, clear communication, and collaboration with service partners.