Remote Danish-Speaking Customer Service Agent (Greece)

Cross Border Talents; Malmö kommun; A distancia; SEK 160.000 - 184.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Flight ticket & airport pickup

Hotel accommodation

Performance bonus

Training and onboarding

Descripción de la vacante

Cross Border Talents is seeking a Danish-speaking customer support specialist to work remotely within Greece. You will assist customers with orders, accounts and payments via phone, email and chat.

The role offers a base salary of €1,300–€1,500 gross per month, paid 14 times per year, with a relocation package and performance-based opportunities. Working five days a week, eight hours daily, shifts rotate with weekends occasionally.

Formación

• Danish at C1 level or higher, both written and spoken.
• English at B2 level or higher for training and internal communication.
• Strong listening and communication skills; practical approach to solving problems.
• Ability to use computers and CRM tools.
• The legal right to work in Greece. Visa sponsorship is unavailable for this role.

Responsabilidades

• Support Danish-speaking customers by phone, email, and chat.
• Help customers with product questions, account access, payments, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Track cases in the CRM, keep clear records, and escalate when needed.
• Follow service procedures and meet quality standards.

Conocimientos

Danish (C1+)

English (B2+)

Communication skills

Problem solving

Herramientas

CRM systems

Descripción del empleo

Cross Border Talents is seeking a Danish-speaking customer support specialist to work remotely within Greece. You will assist customers with orders, accounts and payments via phone, email and chat.

The role offers a base salary of €1,300–€1,500 gross per month, paid 14 times per year, with a relocation package and performance-based opportunities. Working five days a week, eight hours daily, shifts rotate with weekends occasionally.