Norwegian Customer Service Specialist — Remote Greece

Cross Border Talents; Stockholms kommun; Remote; SEK 160,000 - 184,000; Full time

Benefits offered by this job

Relocation package

Performance bonuses

Structured training & onboarding

Well-being support

Job summary

Cross Border Talents is seeking a Norwegian-speaking customer service specialist to support customers by phone, email, and chat from a remote role in Greece. The position includes relocation support for eligible candidates and a base salary in the €1,300–€1,500 gross monthly range, paid 14 times per year, with performance-based bonuses on selected projects.

You will work five days a week, eight hours per day, primarily Monday to Friday, with occasional weekend work.

Qualifications

• Norwegian proficiency at C1 level or higher, both written and spoken.
• English proficiency at B2 level or higher. Some projects require C1.
• Strong communication, active listening, and problem-solving skills.

Responsibilities

• Respond to customer inquiries in Norwegian by phone, email, and chat.
• Help customers with product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases, keep accurate records, and escalate complex issues when needed.
• Follow service procedures and meet quality standards.

Skills

Norwegian proficiency (C1+)

English proficiency (B2+)

Communication

Problem solving

CRM systems

Tools

CRM systems

Job description

Cross Border Talents is seeking a Norwegian-speaking customer service specialist to support customers by phone, email, and chat from a remote role in Greece. The position includes relocation support for eligible candidates and a base salary in the €1,300–€1,500 gross monthly range, paid 14 times per year, with performance-based bonuses on selected projects.

You will work five days a week, eight hours per day, primarily Monday to Friday, with occasional weekend work.