Receptionist

Jones Lang LaSalle Incorporated; Stockholms kommun; On-site; SEK 290,000 - 424,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Receptionist/Guest Ambassador in Sweden. You will be the first contact for visitors and staff, coordinating reception services, events, and administrative tasks with a professional, service-oriented approach.

The role requires strong Swedish and English communication, experience in reception or service roles, and solid office software skills. This on-site position offers personalized benefits and collaborative teamwork.

Qualifications

• Completed vocational education and experience in reception or service roles.
• Excellent Swedish communication skills and good English proficiency.
• Strong customer service orientation and ability to multitask.

Responsibilities

• Provide professional reception services and greet guests and visitors.
• Manage telephone switchboard and cover for other MMC locations when needed.
• Coordinate conference room bookings via Zoom Workspace and handle receptions emails.
• Handle inbound event inquiries, coordinate external service providers, and support post and admin tasks.

Skills

Communication skills

Swedish language proficiency

English proficiency

Customer service

Education

Professional education completed

Tools

Office software

Booking systems

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Jobbeskrivning JLL@MMC SwedenBefattning: Receptionist/GästambassadörRapporterar till: Facility ManagerÖversikt av tjänsten:Som receptionist/gästambassadör representerar du arbetsplatsen som den första kontakten för besökare, medarbetare och externa samarbetspartners. I denna varierade roll ansvarar du för att professionellt koordinera receptionen och aktivt stödja både event och administrativa processer.Huvudsakliga arbetsuppgifter:Receptionstjänster:Du säkerställer ett professionellt mottagande av gäster och ett omfattande omhändertagande av besökare samt sköter telefonväxeln, inklusive att vid behov täcka för andra MMC-lokationer. Dina arbetsuppgifter omfattar även bokning och administration av konferensrum via Zoom Workspace samt hantering av inkommande mejl till receptionen.Eventhantering:Du hanterar inkommande eventförfrågningar och ger kompetent rådgivning till kollegor kring evenemangsplanering. Du tillhandahåller nödvändiga formulär och samordnar externa serviceleverantörer, inklusive städpersonal. Som kontaktpunkt gentemot den lokala IT-avdelningen tar du fram och distribuerar informationsunderlag inför kommande event och bidrar till den löpande utvecklingen av eventkonceptet.Posthantering och administrativa arbetsuppgifter:Du ansvarar för den fullständiga administrationen och hanteringen av inkommande post för samtliga kontor. Detta omfattar sortering, vidarebefordran och digital registrering av dokument samt samordnad utdelning till berörda avdelningar och medarbetare. Du sköter den interna posthanteringen, hanterar rekommenderad post och paket samt säkerställer korrekt arkivering av viktiga dokument. Dessutom samordnar du utgående post, inklusive frankering och fraktadministration, och fungerar som central kontaktpunkt för bud- och pakettjänster.Kvalifikationer:Vi söker dig som har en avslutad yrkesutbildning och gärna erfarenhet från reception eller serviceyrken. Du har mycket god kommunikationsförmåga på svenska och minst goda kunskaper i engelska, samt arbetar konsekvent serviceinriktat. Vi kräver goda kunskaper i vanliga kontorsprogram och bokningssystem, liksom stark organisationsförmåga och god multitaskingförmåga. Din positiva och serviceinriktade inställning kompletterar din profil.Position: ReceptionistReports to: Facility ManagerLocation: JLL@MMC SwedenPosition OverviewAs Receptionist/Guest Ambassador, you represent the workplace as the first point of contact for visitors, employees, and external partners. In this varied role, you are responsible for professionally coordinating reception services and actively supporting both events and administrative processes.Key ResponsibilitiesReception Services:You ensure professional greeting and comprehensive care of guests and visitors, manage the telephone switchboard (including covering for other MMC locations when needed), handle bookings and administration of conference rooms via Zoom Workspace, and manage incoming emails to the reception.Event Management:You handle incoming event requests and provide competent advice to colleagues regarding event planning. You supply necessary forms and coordinate external service providers, including cleaning staff. As the contact point with the local IT department, you prepare and distribute informational materials for upcoming events and contribute to the ongoing development of event concepts.Mail Handling and Administrative Tasks:You are responsible for complete administration and handling of incoming mail for all offices. This includes sorting, forwarding, and digital registration of documents as well as coordinated distribution to relevant departments and employees. You manage internal mail handling, process registered mail and packages, and ensure proper archiving of important documents. Additionally, you coordinate outgoing mail, including franking and shipping administration, and serve as the central contact point for courier and package services.QualificationsRequired:Completed professional educationExcellent communication skills in Swedish and at least good proficiency in EnglishStrong service orientationProficiency in common office software and booking systemsStrong organizational skills and ability to multitaskPositive and service-minded attitudePreferred:Experience from reception or service rolesIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.