Product Specialist

Surgical Science Sweden AB; Göteborgs kommun; Hybrid; SEK 436,157 - 654,236; Full time

Benefits offered by this job

Career growth

Opportunity to travel internationally

Technology-driven mission

Job summary

Surgical Science Sweden AB is seeking a dynamic professional for hands-on support of medical simulators in Gothenburg. This role includes pre-sale demonstrations and ongoing training, requiring travel and collaboration with healthcare professionals across Europe.

Candidates should possess a background in healthcare or related fields, strong communication skills, and the ability to adapt in a fast-paced environment. Enjoy the opportunity to impact global healthcare while growing your career in a technology-driven mission.

Qualifications

• Experience in customer-facing roles such as training or clinical support.
• Ability to troubleshoot and resolve technical issues.
• Fluent in English with willingness to travel frequently.

Responsibilities

• Deliver pre-sale product demonstrations and conduct training.
• Support simulator installations and customer onboarding activities.
• Participate in international conferences and provide feedback to teams.

Skills

Clinical experience

Strong presentation skills

Technical aptitude

Excellent communication skills

Organizational skills

Education

Educational background in healthcare or life sciences

Tools

Medical devices or simulators

Job description

Job Overview

This role focuses on hands‑on support of our medical simulators throughout the customer lifecycle. You will be involved in pre‑sale demonstrations, post‑sale installation and training, and ongoing customer education. The position is customer‑facing, requires frequent travel, and involves close collaboration with internal teams and regional partners. It will be based in Gothenburg, Sweden, but we may also consider candidates based in Stockholm.

Responsibilities

• Deliver pre‑sale product demonstrations to customers, partners, and distributors, often with doctors, clinicians, and medical industry professionals.
• Conduct post‑sale training sessions, including on‑site and online training.
• Support simulator installations, workshops, and customer onboarding activities.
• Serve as a product and application expert, providing guidance on system usage and best practices.
• Participate in regional and international conferences, exhibitions, and customer events.
• Share customer feedback and field insights with Sales, Product, and R&D teams.

Your Profile

We are looking for a dynamic and adaptable professional with experience in clinical or field‑based training. Prior clinical experience is highly valued, enabling effective collaboration with healthcare and industry professionals. You thrive in a fast‑paced international environment and combine strong technical aptitude with excellent communication, organizational, and training skills.

Qualifications & Experience

• Educational or professional background in healthcare, life sciences, medical technology, or related fields (e.g., biology, medical sciences, biomedical/medical engineering, nursing, or medicine).
• Experience in customer‑facing roles such as training, clinical support, application support, or education is advantageous.
• Experience working with medical devices, simulators, or other advanced technical systems is considered a strong asset.
• Strong presentation, communication, and instructional skills.
• Technical aptitude with the ability to troubleshoot and resolve system‑related issues.
• Excellent organizational and time‑management skills.
• Fluent in English; additional languages are an advantage.
• Willingness and ability to travel frequently (approximately 50‑60%), often on short notice, primarily within Europe.

Personal Attributes

• Self‑driven, reliable, and responsible.
• Customer‑oriented with strong interpersonal and relationship‑building skills.
• Adaptable and comfortable working in an international environment with changing priorities and schedules.
• Curious, hands‑on, and motivated to continuously learn new technologies.

Benefits

We offer trust, autonomy, and career growth in a meaningful and technology‑driven mission that combines the intersection of software and healthcare. You will have the opportunity to travel around the world to support global healthcare institutions and influence and contribute to a dynamic, creative environment guided by curiosity, respect, and perseverance.