Product Owner- Customer Risk

Nordnet AB; Stockholms kommun; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Nordnet is seeking an experienced Product Owner to lead Customer Risk and drive the AML/CFT platform across Nordic and German markets. You translate regulatory requirements into practical product decisions, maintain a clear roadmap, and collaborate with FCP, Compliance, and engineering teams to deliver compliant, scalable solutions.

Based in Stockholm and working in English, you will shape due diligence, risk classification, and related customer data processes, ensuring a smooth experience for

Qualifications

• Minimum 3–5 years of experience as product owner or similar role within onboarding, risk assessment or FCP in a bank, broker, fintech, payments company, consultancy or RegTech provider.
• Passion for creating smooth customer journeys, even when regulation adds friction.
• Ability to navigate the complex, competitive, and regulated finance landscape.
• High personal initiative with the ability to lead by example and drive results.

Responsibilities

• Shape the due diligence and customer-risk experience so it is compliant, efficient for operations and low-friction for customers.
• Lead the team roadmap by defining feature scope and prioritizing deliverables in collaboration with business owners and stakeholders.
• Maintain transparent communication with stakeholders regarding roadmap progress, changes, and potential blockers.
• Proactively identify and mitigate product risks while ensuring all features meet stringent regulatory and legal standards.
• Guide development teams through complex technical problem-solving to deliver impactful products and a high-performance user experience.

Skills

Product ownership

FCP knowledge

Onboarding experience

Risk assessment

Customer due diligence

Job description

Product Owner - Customer Risk

Are you ready to redefine the financial industry? Are you looking to leave an impact on the financial lives and futures of over 2.5 million customers across the Nordics? Then Nordnet is the place for you!

In brief

At Nordnet, we exist to ensure the most inspiring savings experience. Through leading UX, cutting-edge financial products, and automated and inspiring customer journeys, we are building the best platform for savings and investments, enabling higher returns for our customers. Nordnet is customer-focused and product-led.

We are now seeking an experienced Product Owner to lead our teams working closely with Customer Risk within the Product Platform area. These teams build the systems that keep Nordnet and our customers safe: customer due diligence, risk classification, politically exposed persons and sanctions, enhanced due diligence, and the information we provide to authorities. 2027 is an exciting time to join as the new EU Anti-Money Laundering Regulation (AMLR) applies from July 2027, and you, together with our Financial Crime Prevention (FCP) department will drive the product side on how Nordnet meets it, for private customers, minors and companies across our Nordic and German markets. We are looking for someone who can carry that work and keep building the product long after the deadline has passed. The Product department consists of the Chief Product Officer, Area Product Owners, and Product Owners within the different domains.

This is part of the role

As Product Owner for Customer Risk at Nordnet, you own the product vision, roadmap and delivery for our anti-money-laundering and customer-due-diligence platform. You translate regulation into products that are compliant by design, efficient for our operations teams and as smooth as possible for our customers. On a daily basis, you work with a skilled, AI-first engineering team, our FCP experts, Compliance, and the teams that work on customer sign-up and customer data. Together with FCP and Compliance, you turn regulatory requirements into clear product decisions, and help other teams build it right the first time.

Key responsibilities:

• Shape the due diligence and customer-risk experience so it is compliant, efficient for operations and low-friction for customers.
• Lead the team roadmap by defining feature scope and prioritizing deliverables in collaboration with business owners and stakeholders.
• Maintain transparent communication with stakeholders regarding roadmap progress, changes, and potential blockers.
• Proactively identify and mitigate product risks while ensuring all features meet stringent regulatory and legal standards.
• Guide development teams through complex technical problem-solving to deliver impactful products and a high-performance user experience.

This is you

You have built products in, or worked closely with, FCP, and you care about why the rules exist, not just what they say. You have an interest within savings and investments and you have previous working knowledge and experience from digital product development within the financial service sector. You are comfortable saying "not now" and explaining why. You take a "low-ego, high-impact" approach. You take ownership of outcomes, stay calm and structured under pressure, and make the people around you better by sharing what you know.

You have:

• A minimum of 3-5 years of experience as product owner or similar role within onboarding, risk assessment, customer due diligence or FCP in a bank, broker, fintech, payments company, consultancy or RegTech provider.
• Passion for creating smooth customer journeys, even where regulation adds friction.
• Ability to navigate the complex, competitive, and regulated finance landscape
• High personal initiative with a natural ability to lead by example, inspire others, and drive results

We offer

Nordnet started from a passionate belief that changing the hierarchical financial world was possible. You will become part of a journey that has only just begun towards the vision of making our customers the best investors they can be. We're over 1000 employees in Stockholm, Oslo, Helsinki, Copenhagen and Germany. Since November 2020, Nordnet (SAVE) is listed on Nasdaq Stockholm main market with a market capitalization of SEK91bn.

This role is based in Stockholm with the working language English

Visit us on: www.nordnetab.com, www.nordnet.se, www.nordnet.no, www.nordnet.dk, www.nordnet.fi, www.nordnet.de

Application

If you have questions, please contact Talent Acquisition Partner Linnea Liljedahl, [e-mail]

We want to inform you that Nordnet conducts mandatory credit and background checks, as well as drug testing as a part of our recruitment process.