Product Manager - CRM

Odevo; Stockholms kommun; On-site; SEK 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Professional growth

Modern technology

Innovation

Commitment to quality

Job summary

Odevo is seeking a Senior Product Manager to own the global CRM platform across Sales & Marketing applications. You will align markets, define a long-term vision, and drive feature decisions, integrations, and automation to support growth.

This is a senior, strategic role at the IT Ops interface, partnering with global leadership and local OpCos to deliver value. You will work hands-on with CRM specialists, write clear user stories, and lead agile delivery across multiple markets, ensuring

Qualifications

• Significant experience as a Product Manager/Owner for Sales & Marketing CRM platforms in enterprise or multi-market contexts.
• Experience contributing to a multi-market technology strategy.
• Strong technical understanding of CRM data models and integrations.
• Hands-on experience with Agile ways of working.
• Proven ability to break down complex problems into clear, actionable user stories.
• Confident, senior-level stakeholder communicator across business and technology.

Responsibilities

• Own the global CRM platform roadmap across Sales & Marketing applications.
• Define the long-term platform vision for CRM, including automation and AI.
• Assess the current CRM landscape across markets and drive improvements.
• Prioritize backlog based on business impact, data, and priority across markets.
• Act as trusted advisor to senior stakeholders across Sales, Marketing, IT and OpCo leadership.
• Write clear, actionable user stories and detailed specifications for engineering teams.
• Lead agile delivery and ensure solutions meet commercial objectives.

Skills

CRM platforms

Agile methods

Stakeholder management

Multi-market experience

Tools

Jira

Confluence

Miro

Figma

Job description

We are on a mission to become the leading international force in residential property management. What we do matters to billions of people in their everyday lives. Residential real estate is the world’s largest asset class, and for most families, buying a home is the single biggest financial decision they will ever make. For too long, residential property management has fallen short of homeowners' and residents' expectations, and the industry is ready for change. Odevo was formed to make that change happen. In just six years, Odevo has grown more than 70-fold, establishing us as the leading international player. We are more than 12,000 people across the US, the UK, the Nordics, Germany, Spain, Portugal, Mexico, and Italy building Odevo. Together, we aspire to break new ground through innovation and cultivate a workplace where we help each other succeed, where ideas matter more than titles, and where kindness is a strength. By combining the power of people and technology, we set a new standard for how homes are managed. Our technology-enabled services simplify living for residents and create a better experience for property owners and boards. Our ambition is to continue our fast-growing journey through new customers, service expansion, and by partnering with great companies that share our mindset and ambition, both in existing and new markets. As we continue to grow, we stay true to who we are, challenge unnecessary bureaucracy, and keep decision-making close to our customers. If you share our mindset and ambition, we’d love you to join us and help accelerate our mission together.

About The Role

We’re looking for a Senior Product Manager to own and drive the global CRM platform across our Sales & Marketing applications. Today, our markets operate on different CRM platforms, and we're looking for someone to drive the evolution of the platform by identifying new capabilities, features, integrations, and improvements that create value across markets. Sitting within our IT Ops organisation, you'll work hands‑on with internal CRM functional consultants across markets to deliver solutions that support our growth objectives. This is a senior, strategic role that sits in the intersection of technology and business. You’ll partner with stakeholders across the organisation – from global leadership to local OpCos – and work directly with Sales & Marketing teams at Market and OpCo level. If you enjoy owning a global product platform, running continuous discovery, and partnering with markets to prioritise and deliver solutions that enable their commercial objectives, this role offers significant ownership and impact.

Key Responsibilities

• Product ownership and leadership – own the global CRM platform roadmap, driving continuous discovery of new features, integrations, and capabilities while ensuring the platform evolves to meet business needs.
• Product vision and platform evolution – define the long‑term platform vision for CRM across the group, including automation and AI, and a path towards greater platform alignment where it makes sense.
• Multi‑platform strategy – assess the current CRM landscape across markets, identify opportunities to improve platform capabilities, and partner with markets to prioritise and deliver solutions that support their commercial objectives.
• Backlog & prioritisation – manage and prioritise the roadmap based on business impact, data, and strategic priority across markets.
• Stakeholder leadership – act as a trusted advisor to senior stakeholders across Sales, Marketing, IT and OpCo leadership, building alignment across a complex, multi‑market organisation with varying systems and needs.
• User stories and specifications – write clear, actionable user stories and detailed specifications for engineering and consultant teams.
• Customer focus – represent user needs across internal stakeholders.
• Agile delivery – work closely with the engineering and consultant teams in an Agile setup.
• Data‑led decisions – use analytics and feedback to optimise product performance and adoption across markets.
• User validation – validate solutions through research, testing, and iteration.
• Market awareness – track competitors, industry trends and emerging CRM/MarTech capabilities.

Who You Are

You’re a senior, commercially astute Product Manager who knows how to build and drive a CRM platform across a large, multi‑market organisation operating on fragmented systems. You’re comfortable owning a platform roadmap, driving discovery, and collaborating with markets to understand needs and prioritise improvements. You thrive in fast‑paced, scaling environments where ownership, pace, and collaboration matter, and you have a track record of leading change across international or multi‑market organisations.

Experience

Essential

• Significant experience as a Product Manager/Owner for Sales & Marketing CRM platforms, ideally in an enterprise or multi‑market context.
• Experience setting or contributing to a multi‑market or multi‑platform technology strategy.
• Strong technical understanding of CRM platforms, data models, and integrations.
• Hands‑on experience with Agile ways of working.
• Proven ability to break down complex problems into clear, actionable user stories.
• Confident, senior‑level stakeholder communicator, comfortable engaging leadership across business and technology.

Desired

• Experience with HubSpot.
• Domain experience in property, block management, lettings, or property sales systems.
• Familiarity with our wider tech stack – Jira, Confluence, Miro, Figma.

What We Offer

• Professional growth – to work with the most talented developers in the industry.
• Modern technology – we invest in the latest technologies and tools and encourage our team members to share their ideas and take ownership of their work.
• Innovation – to work on exciting projects that push the boundaries of our industry and make a real impact.
• Commitment to quality – a dynamic and forward‑thinking company that values profitable and long‑term product development.