OSS Architect (Mission Critical Communications Hub)

Capgemini Engineering; Stockholms kommun; On-site; SEK 900,000 - 1,100,000; Full time

Job summary

Capgemini Engineering is seeking a specialist to design, implement, and optimize BSS/OSS platforms for telecom operations. The role focuses on architecture, integration, and performance improvements across Billing, CRM, order management, and provisioning systems.

You will coordinate with vendors, analyze business processes for automation, and maintain thorough documentation, ensuring alignment with organizational goals and regulatory requirements.

Qualifications

• Strong expertise in BSS/OSS Architecture, Design, and implementation.
• Hands-on experience with Billing, CRM, Order management, Revenue assurance, and service provisioning systems.
• Proficiency in System integration, Troubleshooting, and Performance optimization.
• Familiarity with Telecom operations, Regulatory compliance, and industry best practices.

Responsibilities

• Leading the Design, Architecture, and Implementation of BSS and OSS platforms to support telecom operations.
• Ensuring Seamless Integration of BSS systems with OSS platforms
• Monitoring System performance, identifying areas for improvement, and implementing enhancements to optimize efficiency.
• Conducting Business process analysis to identify automation and optimization opportunities, aligning technical solutions with business objectives.
• Leading or participating in OSS-related projects, ensuring alignment with organizational goals.
• Coordinating with BSS/OSS vendors and service providers for system upgrades, bug fixes, and support.
• Maintaining detailed documentation of BSS-OSS configurations, procedures, and troubleshooting steps.

Skills

BSS/OSS Architecture

Billing systems

CRM

Order management

Revenue assurance

Service provisioning

System integration

Troubleshooting

Performance optimization

Telecom operations

Job description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Through our Mission Critical Communication hub, you will help shape the future of secure communications in Sweden. Working at the intersection of technology, resilience, and public safety, you will contribute to solutions that strengthen society's preparedness for the future. Join us for a career full of opportunities, where you can make a difference and where no two days are the same.

Your role

You will play a crucial role in designing, optimizing, and supporting Business Support Systems (BSS) and Operations Support Systems (OSS) for the telecommunications industry.

In this role, you will play a key role in:

• Leading the Design, Architecture, and Implementation of BSS and OSS platforms to support telecom operations.
• Ensuring Seamless Integration of BSS systems with OSS platforms
• Monitoring System performance, identifying areas for improvement, and implementing enhancements to optimize efficiency.
• Conducting Business process analysis to identify automation and optimization opportunities, aligning technical solutions with business objectives.
• Leading or participating in OSS-related projects, ensuring alignment with organizational goals.
• Coordinating with BSS/OSS vendors and service providers for system upgrades, bug fixes, and support.
• Maintaining detailed documentation of BSS-OSS configurations, procedures, and troubleshooting steps.

Your profile

• Strong expertise in BSS/OSS Architecture, Design, and implementation.
• Hands-on experience with Billing, CRM, Order management, Revenue assurance, and service provisioning systems.
• Proficiency in System integration, Troubleshooting, and Performance optimization.
• Familiarity with Telecom operations, Regulatory compliance, and industry best practices.

What We Believe You Will Enjoy About Working Here

• What we believe you will enjoy about working here
• Working alongside leading experts in Mission Critical Communications.
• Being part of a collaborative community supporting the organizations that society depends on most.
• Operating at the intersection of strategy, technology, and execution in complex mission-critical environments.
• An inclusive culture that encourages learning and knowledge sharing, with opportunities for certifications, mentoring and professional growth.

Application

As part of our recruitment process, identity verification or background checks may occasionally be conducted.

About Capgemini

Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate, and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion.

Make it real | www.capgemini.com