OSS, Telecom Operations & Service Assurance Specialists (Mission Critical Communications Hub)

Capgemini; Stockholms kommun; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Capgemini Sweden is strengthening its Mission Critical Communications hub in Stockholm, seeking experienced consultants to design next-generation OSS solutions for networks, service management, analytics, and automation.

You will lead architecture, analysis, data-driven operations, and integration projects, collaborating with experts and vendors to deliver reliable, secure, and high-quality outcomes.

Qualifications

• Experience in OSS Architecture and related solutions.
• Strong business analysis and requirements management skills.
• Background in data analytics and operations automation.
• Experience with network operations and service assurance.
• Proven track record leading technical projects.

Responsibilities

• Develop OSS architectures and strategic solutions for networks and services.
• Perform business analysis and requirements management for OSS processes.
• Work on performance, fault, and log analytics for operation improvements.
• Lead integrations between OSS platforms and business systems.
• Drive implementations and transformation initiatives.

Skills

OSS Architecture

Solution Architecture

Business Analysis

Requirements Management

Data Analytics

Operations Automation

NOC Tools

Technical Project Management

Job description

PermanentExperienced ProfessionalsArchitectureID 571800-en_USChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Through our Mission Critical Communication hub, we are shaping the future of secure communications in Sweden. Anchored in Stockholm and bringing together some of the industry's leading experts, this hub supports organizations responsible for public safety, emergency response and critical infrastructure. Join us and help shape solutions that make a real difference where reliability, security, and resilience matter most.Your roleWe are currently strengthening our specialist team within mission-critical communications and telecom. We are looking for experienced consultants who want to help design the next generation of business-critical and operationally critical communication solutions.Do you want to shape the future of OSS (Operations Support Systems)? We are looking for several specialists who want to contribute to the development of modern solutions for network operations, service management, analytics, and automation. We focus on creating visibility, control, and efficiency across complex network and service environments. This is where business, technology, and data come together to enable proactive operations, high service quality, and data-driven decision-making.We are looking for professionals with expertise in architecture, business analysis, service assurance, data analytics, network operations, integration, and technical project management.In this role you will play a key role in:Developing OSS architectures and strategic solutions for networks and servicesBusiness analysis and requirements management for OSS-related processes and toolsPerformance Management, Fault Management, and log managementService Assurance, Root Cause Analysis (RCA), and continuous improvement of operational processesDeveloping semantic models and data layers to improve network visibility and understandingDesigning and implementing tools for NOCs (Network Operations Centers) and end-user organizationsIntegrating OSS platforms, operational tools, and business systemsLeading implementations, technical deliveries, and transformation initiativesYour profileWe believe you have experience within one or more of the following areas:OSS Architecture and Solution ArchitectureBusiness Analysis and Requirements ManagementPerformance Management, Fault Management, and Log AnalyticsData Architecture and Data-Driven Operations SolutionsService Assurance and Incident ManagementRoot Cause Analysis (RCA) and operational problem-solvingOperations Automation and Intelligent OperationsNOC Tools and Operational PlatformsIntegration between OSS, network, and business systemsTechnical Project Management and OSS solution implementationAs a person, you are analytical, curious, and solution oriented. You thrive in complex environments where you can combine technical expertise, data, and business requirements to create efficient, scalable, and future-proof solutions. You enjoy collaborating with technical specialists, business stakeholders, and external vendors, and you are motivated by improving processes, tools, and user experiences.With us, you will have the opportunity to work with some of the most critical functions in network operations, service management, and automation, helping shape next-generation OSS solutions.What we believe you will enjoy about working here:Working alongside leading experts in Mission Critical Communications.Being part of a collaborative community supporting the organizations that society depends on most.Operating at the intersection of strategy, technology, and execution in complex mission-critical environments.An inclusive culture that encourages learning and knowledge sharing, with opportunities for certifications, mentoring and professional growth.ApplicationWe review applications on an ongoing basis, so we encourage you to apply as soon as possible. We look forward to hearing from you! As part of our recruitment process, identity verification will be conducted through inspection of your ID card, and background checks may be carried out as required.About CapgeminiCapgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion.Make it real | www.capgemini.com#LI-RH1