Online Travel Coordinator (Flexible Schedule)

Destinytravel; Stockholms kommun; Hybrid; SEK 320,000 - 420,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Access to training resources

Exclusive travel perks

Supportive team environment

Opportunities for professional growth

Job summary

A travel coordination company is seeking an Online Travel Coordinator to assist travelers in planning and managing their trips. You will provide guidance, handle inquiries, and ensure a smooth experience from start to finish. This fully remote position offers flexible scheduling, opportunities for professional growth, and travel perks. The ideal candidate should have strong communication skills, attention to detail, and a genuine passion for travel.

Qualifications

• Proven ability to communicate clearly via email, phone, and chat.
• Experience in customer service is preferred but not required.
• Strong eye for detail and organized approach to tasks.
• Willingness to learn new digital tools and systems.
• Passion for travel and helping others.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Strong written and verbal communication skills

Customer service experience preferred

Excellent attention to detail

Organizational skills

Comfort learning digital tools

Genuine passion for travel

Job description

As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.

At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.

Key Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Benefits

• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.