Online Travel Coordinator (Flexible Schedule)

Destiny Travel; Stockholms kommun; Hybrid; SEK 30,000 - 40,000; Full time

Benefits offered by this job

Fully remote position

Access to training resources

Exclusive travel perks

Supportive team environment

Job summary

A leading travel service company is seeking an Online Travel Coordinator to assist travelers from planning to return. In this fully remote position with flexible scheduling, you will handle inquiries, assist with itinerary adjustments, and provide destination information. The ideal candidate should have strong communication skills, attention to detail, and a passion for travel. Opportunities for professional growth within the travel industry are available.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Confirm trip details, follow up before departure, and collect feedback after return.

Skills

Strong written and verbal communication skills

Excellent attention to detail

Organizational skills

Customer service experience

Comfort with digital tools

Job description

Overview

Online Travel Coordinator (Flexible Schedule)

As an Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.

At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.

Key Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Benefits

• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We're Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.