Online Travel Coordinator (Flexible Schedule)

Destiny Travel; Göteborgs kommun; Hybrid; SEK 300,000 - 420,000; Full time

Benefits offered by this job

Fully remote position with flexible scheduling

Access to training resources and exclusive travel perks

Opportunities for professional growth

Growth opportunities

Job summary

A travel coordination company is seeking an Online Travel Coordinator to assist travelers with their plans, ensuring smooth and enjoyable experiences. The role is fully remote and offers flexible scheduling, making this an ideal position for those with strong communication skills and a passion for travel. You'll manage inquiries, assist with itinerary changes, and provide guidance on travel requirements, contributing to memorable journeys for clients.

Qualifications

• Strong communication skills are essential.
• Customer service experience is preferred but not mandatory.
• Excellent attention to detail is required.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.

Responsibilities

• Handle inquiries via email, phone, and messaging platforms.
• Assist with itinerary changes and travel questions.
• Confirm trip details and collect feedback after travel.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Organizational skills

Passion for travel

Job description

Overview

Online Travel Coordinator (Flexible Schedule)

As an Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.

At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.

Key Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Benefits

• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We're Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.