Network Visibility Service Designer - End-to-End Logistics

Wallenius Wilhelmsen; Göteborgs kommun; Hybrid; SEK 60,000 - 80,000; Full time

Benefits offered by this job

Low-cost health insurance options

Company-matching 401(k) plan

Company-paid life insurance

Access to on-the-job training

Exclusive discounts on attractions and travel

Job summary

Wallenius Wilhelmsen is seeking a skilled Service Designer to enhance our logistics network for global distribution. You will shape end-to-end processes, ensuring operational effectiveness and scalability.

The role involves significant cross-functional collaboration, focusing on process mapping and optimizing workflows. You’ll leverage data-driven insights to continuously improve our Network Visibility solutions, contributing to our mission of leading green logistics.

Qualifications

• Proven experience in Service Design and Business Analysis.
• Experience with end-to-end process mapping and translating workflows into structured diagrams.
• Strong stakeholder engagement skills and comfortable facilitating workshops.

Responsibilities

• Lead as-is and to-be process mapping for logistics workflows.
• Align stakeholders on process flows, scope and boundaries.
• Use data to inform design decisions for continuous improvement.

Skills

Service Design

Business Analysis

Business Process Mapping/Optimization

Stakeholder Engagement

Agile Methodologies

Tools

Azure DevOps

Figma

Miro

Visio

Lucidchart

Job description

Wallenius Wilhelmsen is seeking a skilled Service Designer to enhance our logistics network for global distribution. You will shape end-to-end processes, ensuring operational effectiveness and scalability.

The role involves significant cross-functional collaboration, focusing on process mapping and optimizing workflows. You’ll leverage data-driven insights to continuously improve our Network Visibility solutions, contributing to our mission of leading green logistics.