Logistics Ops Support Specialist — Training & Growth

FedEx; Stockholms kommun; On-site; SEK 250,000 - 380,000; Full time

Benefits offered by this job

Training provided

On-the-job learning

Extensive learning resources

Tuition assistance

Employee assistance program

Employee shipping discount

Job summary

FedEx in Sweden is seeking an Operations Support Agent to help ensure packages arrive on time. You will handle customer inquiries, coordinate with drivers, and monitor shipments using the in-house tracking system.

Join a team that values clear communication, accuracy, and teamwork. Training and development resources are available, with opportunities for career growth within a global logistics leader.

Qualifications

• Excellent communication and social skills.
• Ability to work in a fast-paced environment with tight deadlines.
• Strong time management and attention to detail.

Responsibilities

• Ensure urgent packages reach the correct location on time.
• Answer incoming calls regarding shipment collection and delivery inquiries.
• Investigate failed deliveries or collections and reschedule for next-day delivery.
• Enter data into the in-house tracking system.
• Collaborate effectively with the team, manager, and other operations stations.
• Adhere to FedEx processes, procedures and regulatory requirements.

Skills

Communication

Fast-paced environment

Time management

Job description

FedEx in Sweden is seeking an Operations Support Agent to help ensure packages arrive on time. You will handle customer inquiries, coordinate with drivers, and monitor shipments using the in-house tracking system.

Join a team that values clear communication, accuracy, and teamwork. Training and development resources are available, with opportunities for career growth within a global logistics leader.