Lead UX/UI Designer

Worldline; Stockholms kommun; Hybrid; SEK 900,000 - 1,200,000; Full time

Benefits offered by this job

Health contribution

Health check – Every 2nd year

Private Health Care Insurance (EuroAcc

Job summary

Worldline is seeking a Lead Product Designer in Stockholm to drive design quality, set strategic direction, and mentor a growing team. You will connect business goals with user needs and shape experiences across our payments portfolio.

You will collaborate closely with product management and engineering, lead discovery-to-delivery, and champion user research and design systems. This role requires leadership, empathy, and a strong design portfolio.

Qualifications

• 7+ years of experience in product design, with 2+ years in lead/senior/principal role guiding others.
• Strong portfolio demonstrating end-to-end product design leadership across complex projects.
• Proven ability to mentor designers and provide actionable feedback.
• Experience partnering with product management and engineering at a strategic level.
• Advanced skills in design tools (Figma) and establishing best practices.
• Strong user research skills and ability to integrate insights into design.
• Excellent English communication, able to influence senior stakeholders.
• Empathy for users and ability to represent needs under business pressure.
• Systems-thinking mindset for navigating complexity across a broad portfolio.
• Collaborative, warm leadership with a bias for inclusive teamwork.
• Experience in B2B SaaS and/or Payments is a plus, not mandatory.
• Online portfolio showcasing work and leadership is preferred.
• Available to work full time.

Responsibilities

• Lead the design direction for key product areas across complex payment solutions.
• Mentor and coach designers to foster craft excellence and constructive critique.
• Partner with product managers and engineering leads to define product strategy and roadmaps.
• Guide projects from discovery through delivery, preserving design intent.
• Facilitate design workshops, sprints, and cross-team alignment sessions.
• Collaborate with Design System experts to ensure consistency and quality.
• Raise the bar on user research and validate designs with real users.
• Explore opportunities with generative and Agentic AI in design work.
• Stay ahead of industry trends and translate them into product strategy.
• Contribute to the growth and inclusive culture of Worldline Design.

Skills

Design leadership

Portfolio

Mentoring

Product strategy

Figma

User research

English communication

Systems thinking

Collaboration

Payments knowledge

Tools

Figma

Job description

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

Design at Worldline is going through an exciting transformation. We're raising the bar — fast. We're building a world-class design system, embedding user-centered thinking deeper into how products are shaped, and growing a diverse, talented team that is genuinely changing how the organisation approaches design. The momentum is real, the ambition is high, and the impact is visible. This is a rare moment: the kind where a strong design leader can help define what great looks like for years to come.

As Lead Product Designer in the Worldline Design team, you will be a driving force behind design quality, strategic direction, and team development. You will lead by example — setting the bar for craft and user advocacy — while coaching and mentoring fellow designers to grow their skills and confidence. Your mission is to connect business strategy with user needs, translating complex product challenges into coherent, intuitive experiences across our portfolio. You will work closely with product management, engineering leads, and senior stakeholders to ensure design has a strong voice at the table, and you will help shape the practices and culture of our design organisation.

This role is based in Stockholm, Sweden.

Day-to-day responsibilities

• Lead the design direction for key product areas, ensuring a coherent and high-quality user experience across complex payment solutions.
• Mentor and coach product designers, fostering a culture of continuous improvement, craft excellence, and constructive, supportive design critique.
• Partner with product managers, engineering leads, and business stakeholders to define product strategy and roadmaps, ensuring user needs are represented from the start.
• Guide design projects from discovery through delivery — setting direction, navigating trade-offs thoughtfully, and ensuring design intent is preserved in implementation.
• Facilitate design workshops, design sprints, and cross-team alignment sessions that bring out the best thinking in everyone involved.
• Collaborate with our Design System experts to champion consistency, scalability, and quality across products.
• Raise the bar on user research integration — ensuring designs are grounded in evidence and validated with real users.
• Actively explore opportunities for our business and the field of UX with generative and Agentic AI.
• Stay ahead of industry trends and bring strategic perspective on how emerging patterns and technologies can elevate our products.
• Contribute to the growth and culture of the Worldline Design team — championing an inclusive, supportive environment where diverse perspectives make the work stronger.

Who are we looking for

We look for talented, thoughtful design leaders who care about their craft and the people around them. People who bring fresh perspectives, step up and show what's next — optimistic, upbeat people with a can-do attitude, a hunger to learn and grow, and a genuine love for collaboration. In practice this means:

• 7+ years of experience in product design, with at least 2 years in a lead, senior, or principal design role where you have guided other designers.
• A strong portfolio demonstrating end-to-end product design leadership across complex, multi-stakeholder projects.
• Proven ability to mentor and develop designers, providing thoughtful, actionable feedback and fostering professional growth and confidence.
• Experience partnering with product management and engineering at a strategic level to shape product direction.
• Sophisticated skills in Figma and other design tools, with the ability to establish and promote best practices within a team.
• Strong understanding of user research methodologies and the ability to integrate insights into the design process at the right moments.
• Excellent verbal and written English communication skills, with the ability to influence senior stakeholders and articulate design rationale clearly.
• Deep empathy for users and a passion for representing their needs and motivations — even when business pressures push in other directions.
• A systems-thinking mindset, comfortable navigating complexity, ambiguity, and trade-offs across a broad product portfolio.
• An optimistic, collaborative personality — you lead with warmth, value diverse perspectives, lift others up, and believe the best work happens when people support each other.
• Experience in B2B SaaS and/or the Payments sector is a nice-to-have — exceptional design leadership is what matters most, and industry knowledge you'll pick up on the job.
• You have an online portfolio showcasing your work and design leadership, which you can share upon application.
• You are available to work full time.

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Work with inspiring colleagues in a supportive, inclusive environment and be empowered to learn, grow and accelerate your career.
• Health contribution
• Health check – Every 2:nd year
• Private Health Care Insurance (EuroAccident)
• Parental pay and 12 months pension during parental leave
• Opportunity to hybrid working according to company standard
• Benefit portal with many great offers, plus more.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.