IT Operations Specialist: Reliable IT for Office & Manufacturing

Lyten; Skellefteå kommun; On-site; SEK 550,000 - 750,000; Full time

Job summary

Lyten, a leader in advanced materials and energy solutions, is seeking an IT Operations Specialist to safeguard reliability, availability, and security of IT services across office and manufacturing environments. You will support users, manage endpoints, and collaborate with production teams to ensure continuous operations.

The role emphasizes governance, security, and proactive improvement, with opportunities to contribute to projects and site initiatives as Lyten scales its operations in

Qualifications

• Multiple years of experience in a technical and service-minded environment.
• Experience supporting users, devices and IT services in a corporate environment.
• Experience with ITSM tools such as ServiceNow or JSM.
• Hands-on experience with Microsoft 365.
• Knowledge of IT security principles and governance.

Responsibilities

• Provide L1 and L2 technical support to internal users, resolving hardware and software issues.
• Install, configure, and lifecycle-manage OS, apps, and workplace devices.
• Manage user accounts and access rights in line with security requirements.
• Maintain accurate documentation of systems, incidents, and procedures.
• Identify and elevate security risks to ensure manufacturing continuity and IT security.

Skills

End-User Support

ITSM processes

Automation scripting

Troubleshooting

Security awareness

Manufacturing IT knowledge

Education

Bachelor's degree in IT / Computer Science

Tools

ServiceNow

JSM

M365

Entra ID

Endpoint management

PowerShell

Job description

Lyten, a leader in advanced materials and energy solutions, is seeking an IT Operations Specialist to safeguard reliability, availability, and security of IT services across office and manufacturing environments. You will support users, manage endpoints, and collaborate with production teams to ensure continuous operations.

The role emphasizes governance, security, and proactive improvement, with opportunities to contribute to projects and site initiatives as Lyten scales its operations in