IT Operations Specialist

Lyten; Skellefteå kommun; On-site; SEK 550,000 - 750,000; Full time

Job summary

Lyten, a leader in advanced materials and energy solutions, is seeking an IT Operations Specialist to safeguard reliability, availability, and security of IT services across office and manufacturing environments. You will support users, manage endpoints, and collaborate with production teams to ensure continuous operations.

The role emphasizes governance, security, and proactive improvement, with opportunities to contribute to projects and site initiatives as Lyten scales its operations in

Qualifications

• Multiple years of experience in a technical and service-minded environment.
• Experience supporting users, devices and IT services in a corporate environment.
• Experience with ITSM tools such as ServiceNow or JSM.
• Hands-on experience with Microsoft 365.
• Knowledge of IT security principles and governance.

Responsibilities

• Provide L1 and L2 technical support to internal users, resolving hardware and software issues.
• Install, configure, and lifecycle-manage OS, apps, and workplace devices.
• Manage user accounts and access rights in line with security requirements.
• Maintain accurate documentation of systems, incidents, and procedures.
• Identify and elevate security risks to ensure manufacturing continuity and IT security.

Skills

End-User Support

ITSM processes

Automation scripting

Troubleshooting

Security awareness

Manufacturing IT knowledge

Education

Bachelor's degree in IT / Computer Science

Tools

ServiceNow

JSM

M365

Entra ID

Endpoint management

PowerShell

Job description

Lyten is leading an industrial revolution through Lyten 3D Graphene™, a breakthrough supermaterial unlocking a new generation of products — from lithium–sulfur batteries and energy storage systems to concrete admixtures, lightweight composites, and next-generation sensors that are revolutionizing industries. Together, these innovations are making a massive global improvement and driving real-world impact across energy, mobility, construction, and defense.

At Lyten, we believe the most meaningful careers begin with purpose — and with people who want to make a difference. We’re not just developing advanced supermaterials — we’re about to change the world as we know it, reshaping how energy is stored, how products are built, and how progress is made.

We’re entering an exciting growth phase, scaling production across the U.S. and Europe and expanding our team of engineers, scientists, and innovators.

The IT Operations Specialist ensures the reliability, availability, and security of IT services across the organization’s office and manufacturing environments, supporting business continuity, operational excellence, and production stability.

The role combines operational support, infrastructure administration, and lifecycle management. Working closely with business stakeholders, production teams, and other IT functions, the IT Operations Specialist maintains and improves IT services and helps ensure employees have reliable technology and access to the systems they need to perform their work.

As part of the global IT Operations team, the role supports workplace technology in office and manufacturing areas, identity and access management, endpoint management, and local infrastructure services while contributing to operational projects, site initiatives, and production ramp-up activities.

Key Responsibilities

• End-User Technical Support: Provide L1 and L2 technical support to internal users. Diagnose and resolve hardware, software, and workplace technology issues while identifying recurring problems and opportunities for service improvement. Support business continuity and production operations by minimizing service disruptions and ensuring users have reliable tools and systems required to perform their work effectively.
• Equipment Installation & Configuration: Install, configure, maintain and lifecycle-manage operating systems, applications, endpoint devices, and workplace technology including printers, meeting room equipment, and mobile devices. Support manufacturing-related IT equipment such as shared workstations, scanners, and label printers, ensuring operational reliability.
• Access Management & Administration: Manage user accounts, permissions, and access rights in accordance with established security and governance requirements. Support onboarding, offboarding, and organizational changes through provisioning and recovery processes.
• Documentation & Collaboration: Maintain accurate documentation of systems, processes, incidents, and operational procedures. Contribute to knowledge sharing, standardization, and automation.
• Compliance & Security: Proactively identify, assess, and elevate risks that could impact business operations, manufacturing continuity, or information security, while ensuring adherence to established security practices throughout the organization

Requirements

Educational background and previous experience required for the role.

Qualifications & Experience

• Multiple years of experience working in a technical and service-minded environment
• Experience supporting users, devices and IT services in a corporate or enterprise environment
• Experience with ITSM processes and tools (e.g., ServiceNow, JSM)
• Hands‑on experience working in M365
• Technologies and services.
• Experience participating in IT projects, technology deployments, or operational improvement initiatives is considered an advantage.

Specific Skills

• Strong knowledge of Windows, MacOS, iOS, and Android
• Good knowledge of M365, Entra ID, endpoint management
• Experience or interest in automation and scripting (e.g., PowerShell) to improve operational efficiency, standardization, and service quality
• Strong troubleshooting and analytical skills
• Understanding of IT security principles and compliance requirements
• Understanding of manufacturing, industrial, or operational environments is considered an advantage.

Why Work at Lyten

At Lyten, you’ll be part of a team that’s redefining what’s possible in energy, materials, and manufacturing. We’re not just imagining the future — we’re building it today with breakthrough technologies that are changing how products are made and how industries innovate. Our people are the heart of that mission. From world‑class scientists and engineers to creative problem‑solvers in operations, manufacturing, and commercialization, every member of the Lyten team plays a role in turning bold ideas into real‑world impact. We believe that the best work happens when you’re doing great things in the world — with people you like. Collaboration, curiosity, and a shared sense of purpose drive everything we do.

What You’ll Find at Lyten

• A mission that matters: Contribute directly to solving complex challenges in energy, mobility, and materials innovation.
• Cutting‑edge innovation: Work on technologies at the intersection of materials science, energy storage, and advanced manufacturing that strengthen energy security and local supply chains.
• Extraordinary people: Join a team of talented, friendly, and down‑to‑earth innovators who support, challenge, and inspire one another every day.
• Teamwork and culture: Experience a workplace built on trust, respect, and shared success — where collaboration fuels breakthroughs and everyone’s ideas are heard.
• Global impact: Help scale new materials and energy solutions that reinforce industrial resilience across the U.S. and Europe.
• Career growth: Be part of a fast‑moving company entering a commercial growth phase, with opportunities to lead, learn, and make your mark.
• Purpose‑driven values: Thrive in an environment that celebrates ingenuity, optimism, and meaningful progress — together.

Lyten offers the opportunity to do the most important work of your career — helping build the technologies that will power the next century of innovation.

Join us, and help transform industries, communities, and the planet with friends who share your drive to make a difference.