Infrastructure Technician

Justera Group; Göteborgs kommun; On-site; SEK 40,000 - 60,000; Full time

Benefits offered by this job

25 days of annual leave

Annual wellness allowance of 3,500 SEK

Flexible hybrid working model

Job summary

Justera Group, based in Gothenburg, Sweden, is seeking a proactive IT Support Consultant to join their vibrant Regional IT Operations team. This position involves both 1st and 2nd line support, as well as contributions towards continuous IT infrastructure improvement.

The ideal candidate will possess at least 3 years of experience in IT infrastructure and be comfortable working in both local and regional capacities. The role offers a supportive culture focused on learning and collaboration along with competitive compensation and benefits.

Qualifications

• Minimum 3+ years of experience in IT infrastructure within a global environment.
• Fluent in English (spoken and written).
• Experience working in centralized/hosted IT environments.

Responsibilities

• Provide IT support to end users.
• Handle 1st and 2nd line support via Service Desk.
• Perform daily monitoring of systems and integrations.

Skills

Microsoft Active Directory & Entra ID

Windows 10/11 and Windows Server (2019/2022/2025)

Microsoft Teams

Intune

VMware environments

ITIL processes

Service Desk tools

Job description

About Justera Group

Justera Group is a leading Swedish IT and engineering consulting company specializing in delivering high-quality expertise within technology, digital transformation, software development, and engineering. We partner with some of Sweden’s most innovative organizations, helping them solve complex challenges through skilled consultants and tailored solutions.

At Justera Group, we believe that our people are our greatest asset. We foster a collaborative and supportive culture where knowledge sharing, professional growth, and long-term relationships are at the core of everything we do.

About the Assignment

You will be part of the Regional IT Operations team (Nordics), working with both 1st and 2nd line support as well as infrastructure operations and improvements. The role combines hands‑on IT support, system administration, and continuous improvement of IT environments in a distributed, international setup.

Scope of Work

Operations & Support

• Provide IT support to end users (office, remote workforce, and field engineers)


• Handle 1st and 2nd line support via Service Desk


• Perform daily monitoring of systems and integrations


• Analyze, troubleshoot, and resolve incidents


• Manage local IT suppliers and stakeholders


• Ensure clear and professional end‑user communication

Infrastructure & Administration

• System administration across Windows-based environments


• Contribute to stable and redundant IT solutions


• Implement and test changes and improvements


• Support infrastructure‑related development and optimization

Development & Improvement

• Drive smaller local infrastructure projects


• Document solutions, procedures, and environments


• Identify and implement improvements in IT processes


• Participate in collaboration with European IT teams

Team Collaboration

• Act as a key member of the Nordic IT Operations team


• Support Service Desk across regions when needed


• Collaborate with Application Operations and Information Solutions teams

Key Competencies

• Strong experience with Microsoft Active Directory & Entra ID


• Solid knowledge of Windows 10/11 and Windows Server (2019/2022/2025)


• Experience with Microsoft Teams and Intune


• Basic understanding of Exchange


• Experience with VMware environments


• Knowledge of Windows-based networks


• Experience troubleshooting 1st & 2nd line issues


• Familiarity with ITIL processes (incident, problem, service requests)


• Experience working with modern Service Desk tools

Requirements

• Minimum 3+ years of experience in IT infrastructure within a global environment


• Experience working in centralized/hosted IT environments


• Fluent in English (spoken and written)


• Willingness to travel within the Nordic region (including Norway)

Personal Profile

We are looking for a consultant who is:

• Self-driven and proactive


• Analytical and solution-oriented


• Structured and organized


• Service-minded with strong communication skills


• Flexible and hands‑on


• Comfortable working both independently and in teams

Location & Assignment Details

Location: Gothenburg (onsite + regional support)

Start: 3 August 2026 – End: 3 February 2027

Extent: Full‑time (40h/week)

Travel: Occasional travel to Oslo and other regional sites

Other Relevant Information

• Try & Hire opportunity

What We Offer

• A dynamic and innovative workplace driving advancements in cutting‑edge robotic technologies


• The opportunity to collaborate with talented cross‑functional teams on meaningful and impactful projects


• Competitive compensation and comprehensive benefits package


• A supportive culture that fosters continuous learning, growth, and professional development


• Flexible hybrid working model for an optimal work‑life balance


• 25 days of annual leave to recharge and relax


• An annual wellness allowance of 3,500 SEK to support your health and wellbeing