Interim HR Operations & Payroll Lead - Banking & Financial Services

Zoey; Stockholms kommun; On-site; SEK 900,000 - 1,100,000; Full time

Job summary

Zoey is seeking an interim HR Operations & Payroll Lead for a 14–20 month maternity cover in Stockholm. The role owns day-to-day HR operations with a focus on payroll, HR administration and vendor management, leading a small team and coordinating with the wider Nordic HR team.

You will manage an external payroll provider across four Nordic countries, drive process improvements in onboarding, absence management and benefits, and contribute to HRIS implementation planned for 2027/28.

Qualifications

• Proven experience leading payroll and HR operations, with hands-on involvement
• Experience managing external payroll providers and ensuring service levels
• Experience leading a small team and coaching others
• Interest in HR tech, automation, and process improvement
• Experience with HR system implementations is a plus

Responsibilities

• Own day-to-day HR operations delivery with a focus on payroll and HR administration
• Lead and support a small Operations team
• Manage payroll provider as a vendor, with governance and KPI monitoring
• Develop and improve HR processes across onboarding, absence management and benefits
• Lead HR tech projects and HRIS implementation planned for 2027/28

Skills

Payroll

HR Operations

Vendor management

Team leadership

HR tech

Process automation

Onboarding

Benefits administration

HRIS implementation

Job description

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Interim HR Operations & Payroll Lead – Banking & Financial Services

For a client within banking and financial services, we are looking for an experienced HR Operations & Payroll Lead for a full-time interim maternity cover assignment starting in October and lasting for 14-20 months.

In this role, you will take ownership of the day-to-day HR Operations delivery, with a particular focus on payroll, HR administration and vendor management. You will lead and support a small Operations team consisting of a Payroll Administrator and an HR Administrator, while working closely with the wider Nordic HR team.

Payroll is outsourced to an external provider across four Nordic countries, and the current in-house process involves manual intervention when providing input and performing monthly controls. You therefore need to be comfortable working hands-on with payroll on a regular basis.

You will also be responsible for managing payroll provider as a vendor ensuring not only adequate service delivery but also reinforcing established governance, agreement framework, incident management and KPI protocol.

The role also includes developing and improving HR processes across areas such as pre- and onboarding, absence management and benefits.

You will act as subject matter expert on core HR processes related to HR operations during HRIS implementation planned for 2027/28. This includes harmonization of HR admin processes across company entities, implementation and integration work related payroll.

Additionally, you will be responsible for leading implementation of other smaller scale HR tech projects to improve employee experience.

The organisation is on a broader transformation journey, with a focus on increased automation and future system implementations. Experience or a strong interest in HR tech, process automation and system implementation is therefore highly valued.

We are looking for someone with

• Solid experience within payroll and HR Operations (both as an individual contributor and a leader)


• Experience managing and quality-assuring external payroll providers


• Strong hands-on payroll knowledge and attention to detail


• Experience leading or coaching a small team


• An interest and experience in HR tech, automation and process improvement


• Experience with benefits and/or HR system implementations is a plus


• The ability to quickly understand new organisations and thrive in a role that evolves over time

Scope

100%

Start

October

Location

Stockholm, office-based

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