Inside Product Specialist: Configs & Security Solutions

Dell, Inc.; Stockholms kommun; On-site; SEK 55,000 - 75,000; Full time

Job summary

Dell, Inc. is seeking an Inside Product Specialist in Stockholms län, Sweden. This role involves owning a defined product set and responding to customer inquiries with accurate configurations and clear guidance. You will collaborate closely with Inside Sales to prepare quotes and manage delivery expectations.

Ideal candidates will have strong implementation skills, problem-solving capabilities, and effective customer communication. A Bachelor’s degree and 3-6 years of relevant experience are preferred. Join our team to help innovate and enhance customer experiences in technology.

Qualifications

• 3-6 years of experience relevant to the role.
• Ability to configure, deploy, and integrate security tools into the customer environment.
• Strong understanding of use cases, solution mapping, and security flow.

Responsibilities

• Build configurations and quotes; validate pricing, promotions, and lead-times in CPQ.
• Perform discovery to align features with use-cases; explain differences and upsell options.
• Maintain CRM hygiene; follow through on escalations to closure.

Skills

Implementation + integration skills

Strong problem-solving / architecture basics

Customer-facing communication

Backup/recovery basics

Competitive knowledge: Rubrik, Cohesity, Veeam, Commvault, ExaGrid, HPE StoreOnce

Education

Bachelor’s degree in Business/Marketing/Engineering or related field

Tools

CRM systems

inventory/pricing systems

Job description

Dell, Inc. is seeking an Inside Product Specialist in Stockholms län, Sweden. This role involves owning a defined product set and responding to customer inquiries with accurate configurations and clear guidance. You will collaborate closely with Inside Sales to prepare quotes and manage delivery expectations.

Ideal candidates will have strong implementation skills, problem-solving capabilities, and effective customer communication. A Bachelor’s degree and 3-6 years of relevant experience are preferred. Join our team to help innovate and enhance customer experiences in technology.