We are looking for an experienced Infor M3 Sales Specialist to join our team in Helsingborg and play a key role in our ongoing Infor M3 Cloud implementation.
You will act as a bridge between the commercial business, sales teams, IT and the implementation team. Your understanding of sales processes and Infor M3 will be critical in designing and implementing solutions that improve the customer journey, sales efficiency and integration between sales and the wider organisation.
You will be involved in translating business requirements into M3 solutions, supporting testing and implementation, and helping the organisation adopt new ways of working.
Key Responsibilities
- Support the implementation and rollout of Infor M3 Cloud across sales and commercial functions.
- Analyse existing sales processes and identify opportunities for standardisation and improvement.
- Translate business requirements into effective Infor M3 solutions.
- Work closely with sales teams, commercial stakeholders, process owners, IT and external implementation partners.
- Support sales order management, pricing, customer information and order fulfilment processes.
- Help ensure that sales processes are effectively integrated with logistics, inventory, production, finance and supply chain.
- Participate in workshops, process mapping and solution-design activities.
- Support configuration and optimisation of M3 sales functionality.
- Assist with master-data activities, including customer and product-related data.
- Develop and execute test scenarios covering system, integration and user acceptance testing.
- Identify process gaps, investigate system issues and coordinate solutions.
- Support reporting, KPIs and improvements to sales visibility.
- Contribute to training and change-management activities for sales and commercial users.
- Provide functional support during go-live and the transition into business-as-usual operations.
- Continuously identify opportunities to improve sales efficiency and customer experience through better use of M3 and connected digital tools.
About You
We are looking for someone who combines strong sales and commercial process knowledge with hands-on Infor M3 experience.
You may currently be working as an Infor M3 Consultant, M3 Functional Specialist, Sales Systems Specialist, Business Analyst, Sales Operations Specialist or ERP Specialist.
You have:
- Solid experience working with Infor M3, preferably within sales, order management, manufacturing or distribution.
- A strong understanding of end-to-end sales processes.
- Experience with customer orders, pricing, availability, fulfilment and invoicing.
- Experience working on ERP implementations, upgrades or business transformation projects.
- The ability to translate commercial requirements into practical system solutions.
- Experience working with sales, customer service and cross-functional business teams.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder-management skills.
- A structured, pragmatic and improvement-focused approach.
- The confidence to challenge existing processes and identify better ways of working.