Host Lead Housekeeping, Scandic Go Lilla Bommen 5, 100%

Scandic Hotels; Göteborgs kommun; On-site; SEK 357,000 - 469,000; Full time

Job summary

Scandic Go is hiring a Host Lead in Housekeeping to ensure guests have a superb experience. You’ll lead the housekeeping crew, assign tasks, check quality and safety, and collaborate with the Operations Manager on schedules and staffing.

The role covers both Housekeeping and Lounge shifts, including evenings and weekends. You’ll welcome new hires, help with ordering supplies, and uphold Scandic’s safety and food handling rules. fluent in Swedish and English.

Qualifications

• Experience as a Shift Leader or supervisor in hospitality.
• Strong scheduling and people-management skills.
• Excellent communication and organizational abilities.
• Hands-on team player who can adapt to various tasks.

Responsibilities

• Handle weekly and daily schedule adjustments.
• Assign tasks to team members and monitor completion.
• Welcome new hires and train them in the Scandic way.
• Assist with ordering supplies and check deliveries.
• Support the Operations Manager with daily tasks and questions, and ensure safety procedures are followed.

Skills

Shift Lead

Scheduling

Communication

Organizational skills

Job description

We need more people - join our team!

Say hello to Scandic Go, a fresh, urban hotel concept, offering the essentials with a “get what you need, pay for what you want” mindset. We’re making it possible for more guests to explore the city in their own way. Always smart, always sustainable, and always with smooth self-service. We welcome all tomorrow’s adventurers to Scandic Go.

What's it like being a Host Lead in Housekeeping at Scandic Go?

As a Host Lead with main responsibility in Housekeeping, you're all about the guest experience. On your shift, you are responsible to make sure everything runs smoothly, and the guests are happy. You assign tasks to your team and check that they do them safely, correctly, and with quality.

You have a key role in making sure the hotel rooms and common areas are clean and comfy for the guests. You work closely with the Operations Manager to plan the schedule and staff needs.

You also have a hand in many other things, like welcoming new hires, helping the Operations Manager with ordering stuff and checking deliveries, and making sure everyone follows the safety and food handling rules. You manage daily tasks for Housekeeping based on Scandic’s cleaning concept and keep track of, and improve, the main goals (KPIs) for both Housekeeping and the Lounge.

You're a jack of all trades, and you Love it. You're always ready to jump in and help out wherever you can. You're friendly, flexible, and fun. One day you are cleaning rooms and the other day you are a barista in the Lounge. You're the heart of Scandic Go.

Who are you?

We are looking for an enthusiastic Host Lead who understands the importance of and drives collaboration across the hotel. If you're all about teamwork and making things happen, you might just be the one!

We're looking for someone who can juggle multiple things at once and make our guests feel welcome. You should be good at talking to people and fluent in Swedish and English. Other languages are a plus.

But what really matters is who you are and how you act. You should be a responsive and prestige-free team player who are reliable and care about the quality of your work and the overall outcome.

About the position

We're looking for someone to join our team as a Host Lead with main responsibility in Housekeeping. You'll work on different shifts - including evenings and weekends and both in Housekeeping and the Lounge. Your boss will be the Operations Manager.

As a Host Lead with main responsibility in Housekeeping:

• You handle weekly and daily adjustments in the schedules.
• You assign tasks to your team members.
• You are welcoming new hires and train them to do the job the Scandic way.
• You assist with ordering the supplies you need for the hotel and check the deliveries when they arrive.
• You assist bort the Operations Manager and the employees with their daily tasks and help the employees with any questions they may have.
• You follow the safety procedures and make sure your team does the same.

To succeed as a Host Lead we think that you:

• are already working as a Shift Leader
• are experienced in scheduling
• have strong communication and organizational skills
• are a hands-on person who's not afraid to dig in to any sort of task!

The position includes:

• Fulltime employee
• Probationary period

Can't wait to see you!