Guest Experience Lead & Hospitality Team Lead

Scandic Hotels Group; Jönköpings kommun; On-site; SEK 360,000 - 480,000; Full time

Benefits offered by this job

Full-time employee

Probationary period

Job summary

Scandic Hotels Group is hiring a Host Lead for Scandic Go, a fresh, urban hotel concept. You’ll lead on-shift teams, ensure a smooth guest experience, and coordinate with the Hospitality Manager on schedules and staff needs.

You’ll welcome new hires, assist with purchasing and delivery checks, enforce safety and food‑handling rules, and be the heart of Scandic Go—friendly, flexible, and ready to jump in wherever needed.

Qualifications

• Fluency in Swedish and English; additional languages a plus.
• Strong communication skills and teamwork are essential.
• Able to juggle multiple tasks while keeping guests welcome.

Responsibilities

• Lead the on-shift team to ensure a smooth guest experience.
• Plan schedules with the Hospitality Manager and manage staff needs.
• Assist with onboarding, purchasing checks, and enforcing safety rules.

Skills

Fluent Swedish

Fluent English

Strong communication

Team collaboration

Job description

Scandic Hotels Group is hiring a Host Lead for Scandic Go, a fresh, urban hotel concept. You’ll lead on-shift teams, ensure a smooth guest experience, and coordinate with the Hospitality Manager on schedules and staff needs.

You’ll welcome new hires, assist with purchasing and delivery checks, enforce safety and food‑handling rules, and be the heart of Scandic Go—friendly, flexible, and ready to jump in wherever needed.